NY HELP Yes

Agency Environmental Conservation, Department of

Title Business Systems Analyst 1 including Trainee 1 and 2-(2 Positions)- NY HELPS

Occupational Category Administrative or General Management

Salary Grade NS

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $49363 to $82656 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 2%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 625 Broadway

City Albany

State NY

Zip Code 12233

Minimum Qualifications Reassignment - Currently in the title of Business Systems Analyst1 and an employee of DECor Reinstatement Eligible - Previously held the title on apermanent competitive basis or held a title as indicated underthe transfer eligible section on a permanent competitive basis.or Transfer Eligible - One year of permanent competitive serviceat Salary Grade 11 or higher AND EITHER: Eligible for transferunder Section 70.4: Must meet the open competitive minimumqualifications - bachelor's degree and have a standing on theProfessional Career Opportunities (PCO) eligible list; NYHELPS* - This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). Candidates meeting the following qualifications are encouraged to apply:A bachelor’s degree If chosen, you may, at the agency's discretion, be appointed to a higher level. You must inform the agency of any additional qualifications at your interview.For Trainee 2 you must also have one year of professional business analysis experienceFor the Full Performance Level you must also have two years of professional business analysis experience**Business analysis experience is defined as experience where your primary duty was performing three of the five following activities: Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions). Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis). Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis). Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals. Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.The following activities are NOT considered qualifying experience: Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources - Responsibility limited to forms design and changes to forms. Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc. Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming. Development of instructional materials and classroom training. Help desk duties including troubleshooting, resolving user issues, and providing customer service.For SG-18, Business Systems Analyst 1:A bachelor's degree or higher and two years of professional business analysis experience where your primary duty was performing three of the five following activities: Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions). Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis). Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis). Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals. Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.The following activities are not considered qualifying experience: Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources - Responsibility limited to forms design and changes to forms. Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc. Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming. Development of instructional materials and classroom training. Help desk duties including troubleshooting, resolving user issues, and providing customer service.

Duties Description Position 1:This position exists within the Division of Fish & Wildlife (DFW), which is responsible for stewardship and conservation of fish and wildlife in New York State. Specifically, the position is within the Special Licenses Unit (SLU), which issues and administers licenses for activities involving regulated species of fish and wildlife in a manner that is responsible to the public, wildlife populations, and the environment.The Business Systems Analyst (BSA) will be responsible for the creation of an online publicly accessible license application and license issuing system. The Division is currently transitioning to an online licensing system, which will require the incumbent to help lead the transition from paper forms to on-line forms to improve efficiency, data quality and effectiveness of data gathering for purposes of license applications and program needs. The incumbent will also be expected to help lead the finalization of design and requirements for the new system. Duties will include researching commercially available license application software systems and reviewing existing license systems and processes that are inconsistent or ineffective for business processes. Additional duties will include processing and reviewing license applications and issuing licenses, developing test scenarios and testing processes for new business solutions, and preparing documentation for new business processes including flow charts, user manuals, video trainings, and guidance. The preferred candidate will have excellent critical thinking, analytical, and problem-solving skills as well as experience with business process modeling, documentation, and optimization. Essential functions include:• Research, create, and implement an online publicly accessible license application and license issuing system.• Develop test scenarios, manage testing feedback, and re-test as necessary to ensure resolution.• Assist with database analysis, reporting, and overall data migration and database cleanup efforts.• Work with vendors, DFW staff, and NYS Office of Information Technology staff to develop and implement business solutions. • Prepare documentation for business processes, develop user manuals, video trainings, and guidance. • Contribute to data modernization, data collection system design, and workflow automation projects.• Independently detect, identify, and resolve technical and data-related issues. • Learn and adapt to software tools and technologies relevant to data collection and management, such as MS Forms, Survey123, nForm, SharePoint, etc.• Prepare Information Technology Project Proposals. Track SLU Project Proposal status and work with stakeholders to keep these projects moving forward.• Attend meetings, presentations, and trainings to gain a fuller understanding of State/Agency business practices, needs, and opportunities for innovation. • Work collaboratively in a team environment, supporting colleagues and contributing to the achievement of team goals. Liaison with various agency program staff including DFW, ITS, and Executive.• Adapt to changing project requirements and be willing to take on new tasks, projects, or responsibilities as needed.• Other duties as assigned to support the Division of Fish and Wildlife.Position 2:This position exists within the Division of Fish & Wildlife (DFW), which is responsible for stewardship and conservation of fish and wildlife in New York State. Specifically, the position is located in the Information and Data Management Unit (IDMU), which provides information technology support for DFW. This includes database development, data management and analysis, and business systems support.The Business Systems Analyst (BSA) will participate in the DFW’s Data Modernization Project by documenting as-is business processes, researching methods to modernize workflows, and drafting to-be business processes. The BSA will develop, implement, and support optimized workflows and business solutions in coordination with DFW program staff.Additional duties will include diagnosing issues in software that are inconsistent or ineffective for business processes and developing enhancement solutions to existing software, developing test scenarios and testing processes for new business solutions, and preparing documentation of business processes including flow charts, user manuals, video trainings, and guidance. In addition, multiple existing software systems require maintenance and enhancements, bug diagnosis, and improved business process flows, and there are a wide variety of business processes with which the incumbent will engage.The preferred candidate will have excellent critical thinking, analytical, and problem-solving skills as well as experience with business process modeling, documentation, and optimization. Essential functions include:• Contribute to data modernization, data collection system design, and workflow automation projects.• Work with vendors, DFW staff, and NYS Office of Information Technology staff to develop and implement business solutions. • Develop test scenarios, manage testing feedback, and re-test as necessary to ensure resolution.• Prepare documentation for business processes, develop user manuals, video trainings, and guidance. • Independently detect, identify, and resolve technical and data-related issues. • Learn and adapt to software tools and technologies relevant to data collection and management, such as MS Forms, Survey123, nForm, SharePoint, etc.• Prepare Information Technology Project Proposals. Track the status of DFW’s Information Technology Project Proposals (ITPPs) and work with stakeholders to keep these projects moving forward.• Assist with DEC Automated Licensing System (DECALS) database analysis, reporting and overall data migration and database cleanup efforts.• Support DFW staff by managing Information Technology Service Management tickets (ITSM) and participate in DFW’s information resource coordination efforts.• Regularly attend meetings, presentations, and trainings to gain a fuller understanding of State/Agency business practices, needs, and opportunities for innovation. • Work collaboratively in a team environment, supporting colleagues and contributing to the achievement of team goals. Liaison with various agency program staff including DFW, ITS, and Executive.• Adapt to changing project requirements and be willing to take on new tasks, projects, or responsibilities as needed.• Other duties as assigned to support the Division of Fish and Wildlife.

Additional Comments Must have a valid driver’s license or demonstrate the ability to meet the transportation needs of the position. Travel may be required. Telecommuting may be available, will be discussed at interview. We offer a work-life balance and a generous benefits package, worth 65% of salary, including:• Holiday & Paid Time Off• Public Service Loan Forgiveness (PSLF)• Pension from New York State Employees’ Retirement System• Shift & Geographic pay differentials• Affordable Health Care options• Family dental and vision benefits at no additional cost• NYS Deferred Compensation plan• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds• And many more...For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.DEC is an Equal Opportunity Employer.

Some positions may require additional credentials or a background check to verify your identity.

Name Karen Price

Telephone 518-402-9273

Fax 518-402-9038

Email Address PostingResponses@dec.ny.gov

Address

Street 625 Broadway

Personnel, 10th Floor

City Albany

State NY

Zip Code 12233

Notes on Applying Please email or mail your resume to the above. Please put Vacancy #24-161506 on your resume or it may not be accepted.