Job Information
Lithia & Driveway Service Advisor in Anchorage Hyundai, United States
Dealership:L0127 Lithia Hyundai of Anchorage
Lithia Hyundai of Anchorage
We are NOW HIRING for a Service Advisor!
Pay Range: $40K - $90K/annually (DOE and Performance)
Sign-on Bonus: $3k-5K (DOE)
If you have the drive to perform, exceed and excel… then we want you to come work with us as a Service Advisor. Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
As part of the Lithia & Driveway family of dealerships, we are dedicated to delivering honest value and exceptional results. When you join our team, you are joining the largest dealership groups in the nation, with plenty of opportunities to meet your career goals.
What you will be doing:
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
We looking for?
Prior Dealership Advisor Experience is a preferred
CDK knowledge is a big plus
A team player who is focused on providing exemplary customer service
Professional appearance and work ethic
Effective interpersonal communication skills
Must be 18 years or older
This is a driving position that requires an acceptable driving record and a valid driver’s license in your state of residence
There has never been a better time to set yourself up for the future! Let's start your new year with a great opportunity at Lithia Hyundai of Anchorage Today!
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.