Business Systems Team Leader (MA3)

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Business Systems Team Leader (MA3)

Salary

$61,110.40 - $94,806.40 Annually

Location

Ankeny - 50021 - Polk County, IA

Job Type

Full-time

Job Number

25-02723

Agency

645 Iowa Department of Transportation

Opening Date

03/26/2025

Closing Date

4/9/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Denise Said, Denise.Said@Iowadot.us

• Description

• Benefits

• Questions

Job Description

Are you able to work in a fast-paced environment and juggle multiple projects and tasks simultaneously, ranging from small bug fixes or enhancements to a complex and diverse changes required by new legislation or Business Unit needs? Then this position may be for you! The Business Systems Team under the System & Administration Bureau is looking for a Business Systems Team Leader (MA3) to serve as the Team Leader. You would need to have knowledge of our current business processes and system functionality to provide accurate and knowledgeable support for essential changes, and to provide guidance and support to front-line staff when troubleshooting issues with the operating systems.

Iowa DOT’s Mission isMaking Lives Better Through Transportation. To accomplish our Mission, the person selected for this position will demonstrate actions and behaviors guided by the Iowa DOT’s five CORE values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.

This position will be responsible for guiding, motivating, serving as the first point of issue escalation, and overseeing the day-to-day work assignments of the Systems Team. Ensure projects are organized using the Project Management Principles; project deliverables and deadlines are met, provide direction and clarification on tasks, and mitigate risks. Effectively acting as a bridge between management and the team members. This position will also help identify and investigate operational problems, recommend corrective action, provide advice on system enhancements and upgrades, and test software against specification and regression testing to ensure baseline functionality remains stable. This position will assist with developing difficult and/or complex improvements to the Motor Vehicle Division’s operating systems (ARTs, IFTA/IRP, CVIEW, IAPS, ERT/ELT).

Your Responsibilities will include, but are not limited to:

• Provide team leadership and support to the Testing team program's quality assurance testers as delegated by the Systems Team supervisor.

• Develop and execute the core components of testing; organize and coordinate with project team and management for monthly code moves, oversee testing, and ensure all Bureaus have reported their findings and the change is implemented according to directives and instructions.

• Ensure systems projects are provided with the documentation, information, processes, knowledge, analysis, and direction needed to be successfully completed.

• Communicate systems based changes in a clear and concise manner to MVD and relative stakeholders.

• Understand all systems and IT hardware based changes to ensure understanding of impact to system end users.

• Complete reports and compile data as requested by the Motor Vehicle Division Executive Leadership Team.

• Research and make recommendations for new training protocols. Develop new training materials in conjunction with the Education team. Train team members on processes and procedures required by the Systems Team or MVD.

  Location: 5310 SE Convenience Blvd, Ankeny, Iowa 50021, flexible

  Shift: 7:00 AM to 3:30 PM, Monday through Friday, flexible

  NOTICE: This position is a covered position under the REAL ID Act of 2005, 49 U.S.C. § 30301 note, as further defined in 6 CFR Part 37. Any applicant selected for employment in this position must submit to and pass a background check of the form and content required by 6 CFR 37.45.

  What we offer YOU:

  • Competitive pay and benefits package including health, dental, flexible spending, and life insurance.

  • Insurance benefits start first of the month following 30 days of employment. 2025 health and dental insurance premiums can be found here (https://das.iowa.gov/media/4378/download?inline=) .

    • Opportunities for professional growth and development.

    • Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.

    • Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match

    • Optional 401A plan with employer contributions.

    • Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website (https://das.iowa.gov/human-resources/employee-and-retiree-benefits/employees) !

You have the freedom to flourish in Iowa – Apply today!

The Iowa Department of Transportation is an equal opportunity employer. If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: aa-eeo@iowadot.us

Reasonable accommodation includes an interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.

• All of the following (a and b):

• Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and

• A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• All of the following (a, b, and c):

• One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and

• A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and

• A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience.

• Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.

For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/ManagementAnalyst3-00736-90736.pdf) .

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

  02

  PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  03

  Have you graduated from an accredited college or university with a Bachelor's degree in any field? IF YES - How many years do you have of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations?

• No experience in the identified areas

• Less than one year of experience in the identified areas

• One year to less than two years of experience in the identified areas

• Two years to less than three years of experience in the identified areas

• Three or more years of experience in the identified areas

• Not applicable

  04

  Do you meet A and B: A. Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• Yes - I meet A and B

• I do not meet A and B

  05

  Do you meet A, B and C: A. One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations: and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and C. A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or closely related fields equals one year of full-time experience.

• I meet A, B and C

• I do not meet A, B and C

  06

  If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 1 for the State of Iowa do you have?

• No Experience as a Management Analyst 1

• Less than 12 months of experience as a Management Analyst 1

• 12 months to less than 18 months of work experience as a Management Analyst 1

• 18 months to less than 24months of work experience as a Management Analyst 1

• 24 months to less than 30 months of work experience as a Management Analyst 1

• 30 months or more of work experience as a Management Analyst 1

• Not applicable – I am not a State Employee

  07

  If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 2 for the State of Iowa do you have?

• No Experience as a Management Analyst 2

• Less than 6 months

• 6 months or more

  Required Question

Employer

State of Iowa

Agency

645 Iowa Department of Transportation

Address

800 Lincoln Way

Ames, Iowa, 50010

Website

https://iowadot.gov/careers/

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