Description We are in search of an Administrative Assistant to be an integral part of our team based in Atlanta, Georgia. In this role, you will be expected to handle inbound and outbound calls, update client records, and assist with administrative tasks. This position offers a short-term contract employment opportunity.

Responsibilities:

• Efficiently manage inbound and outbound calls, providing updates to clients on their social security disability cases or medical treatment

• Maintain accurate records of client interactions in our Customer Relationship Management (CRM) system

• Attach emails and other important documents to our CRM

• Assist in daily administrative duties as needed

• Liaise with clients to gather updates on received medical treatments

• Provide status updates to clients regarding their social security disability cases

• Ensure all client calls are noted and updated in our CRM

• Resolve customer inquiries in a timely and professional manner

• Monitor customer accounts and take appropriate action as necessary

• Process customer applications with precision and efficiency. Requirements • Proficiency in handling inbound and outbound calls.

• Demonstrable experience or knowledge of the Social Security Administration.

• Previous experience as a Legal Assistant desirable.

• Strong written and verbal communication skills.

• Ability to multitask and prioritize workload effectively.

• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

• High level of attention to detail.

• Strong organizational and time management skills.

• Ability to work in a fast-paced, deadline-driven environment.

• Excellent problem-solving and decision-making skills.

• Ability to maintain strict confidentiality of sensitive information.

• High School Diploma or equivalent required; further education or certifications in related fields advantageous.

• Familiarity with standard office equipment such as printers, photocopiers, and fax machines.

• Experience with office management software and digital filing systems.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .