Job Information
Expeditors Logistics Operations Analytic Specialist in Atlanta, Georgia
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
19,000 trained professionals
350+ locations worldwide
Fortune 500
Globally unified systems
The Logistics Operations Analytic Specialist will play a crucial role in managing data-driven projects focused on reporting, capacity utilization, inventory analysis, and collaboration with external vendors and site operations teams. Works directly with the customer and stakeholders to deliver on-time program results across the network, influence decisions through collaboration, and leadership with a customer-focused approach. The role also includes responsibility for inventory data analysis, utilization and capacity challenges, as well as continuous improvement opportunities.
Key Responsibilities:
Build customer relationship and provide excellent customer service, understanding their needs and goals
Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience
Identify continuous improvement opportunities identified from completing order trend and outbound performance analysis
Conduct in-depth analysis of warehouse capacity utilization, identifying trends, bottlenecks, and provides recommendations for improvement
Support in the development and updating of weekly reports, dashboards and presentations that provide key performance indicators (KPIs) and insights to stakeholders, particularly outbound order and transportation trends
Build strong partnerships with 3PL (third-party logistics) vendors, ensuring data transparency and facilitating effective collaboration on capacity optimization initiatives
Partner with Site Operations Project Managers to translate data-driven insights into actionable plans and support the execution of capacity-related projects
Work directly with 3PLs, planning team on order prioritization
Coordination and execution on consolidation opportunities to help increase capacity
Tracking & monitoring inbound/outbound material moves
Drive partner teams to stay up to date with slip code reasoning
Aggregate slip code information to help derive meaningful insights and trends
Continuously develop your individual knowledge of logistics trends, data analytics, and general business acumen to benefit the customer and your personal career development
Bachelor's degree in Supply Chain, Data Analytic related field or equivalent experience
3+ years logistics, supply chain, large scale warehouse operations or related experience
1+ years experience with problem solving and story telling via data analysis
Advanced in using SQL, and data visualization tools for data analysis and information sharing
Advanced in using Google Suite tools, including Google Sheets, Excel (Lookups, tables), for data analysis
Advanced customer service skills, including ability to listen, comprehend, effectively communicate clearly
Intermediate project management skills, setting timelines, managing resources, and tracking progress
Knowledge of Kaizen, Lean, Six Sigma
Strong analytical skills with the ability to interpret complex data sets and derive actionable insights
A proactive and results-oriented mindset, with a commitment to continuous learning and improvement
Risk sensitive, recognizes when problems arise or are likely to arise
Ability to work independently and as part of a cross-functional team
Expeditors offers competitive benefits to all full-time employees including:
Paid vacation
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical, Prescription Drug, Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time (40 hours per week) Monday through Friday
All your information will be kept confidential according to EEO guidelines.
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