Description

The Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems, including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems As a Service Technician, this person is expected to be a highly proactive and skilled individual and, at all times, maintain performance consistent with their core values Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems Including, but not limited to: Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code Apply all necessary documentation for tracking of service-related issues Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devices Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applications Establish and maintain effective working relationships with both internal and external customers Provide phone and on-line remote diagnostic support Perform other duties as assigned by Operations Management

Skills

Access control, Cctv, Alarms, Service, Security, Troubleshooting, Customer service, Fire alarm, lenel, milestone, bosch, Alarm systems, Low voltage, softwarehouse, AMAG, Symetry

Top Skills Details

Access control,Cctv,Alarms

Additional Skills & Qualifications

NICET 1 certification or willingness to obtain 2-3 years experience servicing a variety of commercial electronic security systems: access control, video management, intrusion detection, and fire systems/alarms Ability to be on-call on a rotational basis to respond to emergency service calls Strong troubleshooting skills and mechanical and electronic aptitude Capable of lifting up to 50lbs and work on ladder heights of up to 16’ Valid State Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required High School Degree, Vocational School or equivalent is required Positive customer service; Excellent verbal and written communication skills for effective interaction with internal & external customers Be able to work independently or as a member of a team Ability to meet deadlines and work in a fast-based environment with minimum direction Understanding of Windows operating systems and overall IT network topology Highly proactive and skilled individual, and at all times maintain performance consistent with their core values

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $25.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Atlanta,GA.

Application Deadline

This position is anticipated to close on Apr 8, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.