Position Purpose:

Execute customer-focused, data-driven process controls that enable corporate operations, store operations, suppliers, and field managers to meet or exceed mandatory governmental (e.g., CPSC, NOM, Health Canada, CCC, EU, etc), voluntary (UL, NSF, WCMA, etc), and organizational product safety standards. Identify alleged product safety incidents, determine disposition of alleged incidents, and execute action plans related to incident disposition. Maintain data from field, suppliers, and corporate operations to mitigate risks associated with failing to identify alleged product safety incidents. Conduct product investigations as needed to maintain company standards for product safety and quality. Assist in government reporting obligations in all countries in which THD operates.

Key Responsibilities:

• [40%] Regularly review all relevant sources of product safety information (THD, consumer and supplier) for the US, CA and Mexico to ensure that all potential safety issues are identified, reviewed and thoroughly investigated; Provide proposals to Sr. Manager of Product Safety on action plan of potential issues.

• [30%] Track, analyze and report product safety information appropriately; Maintain product safety reporting tool and functionality.

• [10%] Develop and maintain product safety investigation tool.

• [10%] Develop and maintain Standard Operating Procedures of the product safety investigation process.

• 10[%] Develop and execute governmental reporting processes globally; Escalates potential CPSC and other governmental reportable incidents to Sr. Manager of Safety to fulfill reporting obligations to respective governmental authorities.

Direct Manager/Direct Reports:

• Position reports to Manager Product Safety

• No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Knowledge of consumer product safety laws and regulations

• Degree in engineering (mechanical, electrical, industrial)

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 4

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Financial and data analytic skills

• Problem solving skills

• Reporting skills

• SQL (data analysis & visualization)

• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Visio

• Excellent communication skills: verbal and written

• Time Management and Prioritization

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00