In late 2015, Amazon launched Seattle's first Community Banana Stand as part of its community engagement efforts. Now, we're bringing this exciting initiative to Austin, TX! Northwest Center plays a key role by staffing Amazon's stands with enthusiastic "Banistas."

As our Bike Banista, you'll deliver 5-star customer service while engaging with the community. You'll be the friendly face people see first when they visit, riding predetermined routes through Austin, TX, handing out free bananas, and spreading positivity at various stops and engaging with customers.

Your schedule will typically be Monday through Friday, from 7:15 AM to 3:45 PM, with potential for occasional weekend or evening events. If the stands aren't active or weather keeps you off the bike, you'll be assigned projects and tasks to keep you moving and productive.

Location: *Austin, TX *Starting Hour Rate: $23.00 per hour | Full Range: $23.00 - $27.94 per hour Schedule: Part-Time, 32 hours a week with flexibility to work Monday - Friday between 7:15 am-3:45 pm    *What we can offer: *         

• 17 Accrued Paid Time Off Days Annually (hours prorated for part-time)  
• 10 Annual Floating Holidays (prorated), Parental Leave, and Paid Compassion Leave  
• Retirement 401(K) with a company match  
• Employment Assistance Program (EAP) via SupportLinc including three free therapy sessions per year  
• Opportunity for career development with our NWC Mentorship Match program  

• Pet Insurance Discount Program   

   

Check out the entire list of benefits Northwest Center has to offer here: ?http://www.nwcbenefits.com/{target="_blank" rel="noopener"} 

*Please submit your resume with your application*

What You Will Do

• Arrive to the bike storage location ready to work at scheduled time, in provided Banista uniform.
• Perform opening Safety Check, set-up and/or closing procedures; ensuring all program related items are placed in appropriate locations.
• Greet and engage every visitor to the bike in a friendly, warm, professional and courteous manner. Bike Banistas are required to provide a 5-star impression at all times.
• Unload bananas from boxes into the bike's crates, while separating bananas into individual pieces and removing any bruised or damaged fruit.
• Keep the bike's crates full and plentiful for the duration of operating hours.
• Ensure the bike is organized and clean at all times.
• Track daily metrics in tracking software on distribution, compost, carry-over cases, and additional areas as specified by leadership.
• Track all comments, general inquiries, and public response to identify common themes and emergency situations needing attention.
• Contribute to monthly inventory counts on bike assets.
• Report any and all bike repairs needs to leadership.
• Support Banana Stand openings, as needed.
• Support the redistribution bananas across stands, as needed.
• Suggest operational improvements to leadership, as needed.
• Attend trainings on new process roll outs.
• Interact with the public and discern security issues if they arrive, ability to follow security escalation requirements.

• Perform other duties as assigned for needed duration.

   

Who You Are

GED or high school diploma required.

1 year customer service experience.<