In late 2015, Amazon launched Seattle's first Community Banana Stand as part of its community engagement efforts. Now, we're bringing this exciting initiative to Austin, TX! Northwest Center plays a key role by staffing Amazon's stands with enthusiastic "Banistas."

Ready to lead with energy and make an impact? As our Lead Banista, you'll set the bar for top-tier customer service and shape the experience for every guest. You'll assist in the training, inspiring and lead a part-time Banista to deliver 5-star service every single day to customers who visit. You will operate an electric bike along a designated route, offering top-notch customer service while handing out free bananas to keep everyone energized and happy! Whether you're rolling out new updates, tackling challenges, or embracing change, you'll be at the heart of a dynamic, fast-paced environment.

Collaborate with a passionate team, greet every visitor with enthusiasm, keep everything running smoothly, and solve problems on the fly. As the face of our community, you'll create an unforgettable atmosphere that keeps guests coming back for more. If you're ready to lead, innovate, and thrive in a role that never slows down---this is the opportunity for you!

Location: *Austin, TX *Starting Hour Rate: $25.75 per hour | Full Range: $25.75 - $31.19 per hour Schedule: Full-time, 40 hours a week with flexibility to work Monday - Friday between 7:15 am-3:45 pm    *What we can offer: *         

• Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance?  
• 17 Accrued Paid Time Off Days Annually  
• Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave  
• Retirement 401(K) with a company match  
• Employment Assistance Program (EAP) via Spring Health  
• Mental Wellness Program including six free therapy sessions per year  
• Opportunity for career development with our NWC Mentorship Match program  
• Physical Wellness Reimbursement Program - $25/month  
• Student Loan Contribution Program - $50/month  
• Pet Insurance Discount Program   

Check out the entire list of benefits Northwest Center has to offer here:?http://www.nwcbenefits.com/{target="_blank" rel="noopener"}  

 *Please submit your resume with your application*

Work You Will Do

Assisting with the daily set-up of the banana stand by operating the electric bike to different locations throughout Amazon's campus.

Riding the electric bike with a 1.5-mile radius as well as physically pushing the bike up moderate inclines as needed.

Providing leadership to a small team including day-to-day operational support and professional development.

Exemplify and inspire interactive customer experiences by delivering outstanding customer service, fostering engagement, and creating positive, memorable interactions with every customer 

Ensuring the bananas are properly organized, sorted maintain in the crates. Assist in the daily ordering of bananas.  

Track daily metrics in tracking software on distribution, compost, carry-over cases, and additional areas as specified by leadership.

Track all comments, general inquiries, and public response to identify common themes and emergency situations needing attention