Job Description: Operations Officer

Job Title

Location 

Operations Officer (Internal Ops Team - DGPL)

Bangalore, Karnataka, India 

Job Summary

The Operations Officer is responsible for supporting Digital Green Pvt Ltd's staff in Bangalore. This role reports to the Finance & Operations Manager, and is part of both the local Bangalore-based team (primarily Engineering, Tech & Product team staff) and the Global Internal Operations team. The Operations Officer will support global initiatives / projects, and will lead procurement, logistics, systems, and office / event management coordination for the Bangalore-based team. This role also liaises with the Finance team to manage / track office expenses, cash advances, and vendor payments. The ideal candidate will be a versatile operations expert who enjoys managing multiple responsibilities and streamlining complex processes. This role demands a proactive approach to building relationships across local and global teams and a willingness to tackle a variety of operational tasks, including hands-on office duties, to support our expanding team.

Key Responsibilities

Administration, Logistics, & Travel Management

• Fixed asset management: Purchase, documentation, and maintenance of physical assets and inventory in the office(s). 

• Office management: Ensure housekeeping and upkeep of the office, and purchase of office supplies.

• Travel: Support staff with all international and domestic travel bookings, logistics, and visas; coordinate with travel agents and other offices as needed. Identify and manage relationships with trusted travel vendors (including travel agencies, hotels, taxi vendors, etc).

• Visitor & event logistics: Handle all travel arrangements for visitors to the office and events in the region; identify trusted travel vendors

  Finance

• Imprest account management: Maintain imprest account expenses and ledger, submitting required documentation to Finance.

• Finance liaison: Serve as a resource to staff finance policies, processes, expense coding, payment status, and travel advances.

• Vendor management and payment: Submit vendor invoices with all required supporting documentation to ensure timely processing of vendor payments.

• Compliance: Support internal and external audits as needed. 

  Procurement

• Procurement processing: Process all procurements and contracting for the Engineering, Tech & Product team in accordance with DG policies and processes, ensuring timely delivery of goods and services.

• Laptops & equipment: Purchase laptops for new staff.

  Systems + IT

• Manage systems and software administration / access for Engineering, Tech & Product team

• Collaborate with global team to facilitate systems transitions and deliver training

• Purchase laptops / hardware, in accordance with required specifications and policy

• Coordinate with IT team for hardware, software, and networking troubleshooting

  New initiatives

• Support internal communications and ad hoc projects as needed. 

   

  Qualifications

• Bachelor's degree or equivalent / relevant experience

• Experience in a professional environment with at least 3-5 years in a similar role; 

• Experience with or interest in using systems to support processes

• Tech-savvy; experience with intranet and / or workplace communication tools a plus

• Operations / admin, finance, or IT experience a plus

• Excellent time management and project management skills, and ability to multitask and prioritize work

• Outstanding written and verbal communication skills, and a collaborative mindset

• Creative thinking and problem-solving skills

• Demonstrated ability to adapt and thrive in a fast-paced, growing organization

• Willing to roll up sleeves and assist with additional administrative and operational tasks as needed, including courier services and other office duties.

• Experience or interest in working in diverse teams, including across cultures / countries / time zones

• Willingness to work outside of normal business hours (to accommodate meetings with international colleagues)

• An interest in Digital Green’s mission!

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