Job Information
Digital Green Operations Officer in Bangalore, India
Job Description: Operations Officer
Job Title
Location
Operations Officer (Internal Ops Team - DGPL)
Bangalore, Karnataka, India
Job Summary
The Operations Officer is responsible for supporting Digital Green Pvt Ltd's staff in Bangalore. This role reports to the Finance & Operations Manager, and is part of both the local Bangalore-based team (primarily Engineering, Tech & Product team staff) and the Global Internal Operations team. The Operations Officer will support global initiatives / projects, and will lead procurement, logistics, systems, and office / event management coordination for the Bangalore-based team. This role also liaises with the Finance team to manage / track office expenses, cash advances, and vendor payments. The ideal candidate will be a versatile operations expert who enjoys managing multiple responsibilities and streamlining complex processes. This role demands a proactive approach to building relationships across local and global teams and a willingness to tackle a variety of operational tasks, including hands-on office duties, to support our expanding team.
Key Responsibilities
Administration, Logistics, & Travel Management
Fixed asset management: Purchase, documentation, and maintenance of physical assets and inventory in the office(s).
Office management: Ensure housekeeping and upkeep of the office, and purchase of office supplies.
Travel: Support staff with all international and domestic travel bookings, logistics, and visas; coordinate with travel agents and other offices as needed. Identify and manage relationships with trusted travel vendors (including travel agencies, hotels, taxi vendors, etc).
Visitor & event logistics: Handle all travel arrangements for visitors to the office and events in the region; identify trusted travel vendors
Finance
Imprest account management: Maintain imprest account expenses and ledger, submitting required documentation to Finance.
Finance liaison: Serve as a resource to staff finance policies, processes, expense coding, payment status, and travel advances.
Vendor management and payment: Submit vendor invoices with all required supporting documentation to ensure timely processing of vendor payments.
Compliance: Support internal and external audits as needed.
Procurement
Procurement processing: Process all procurements and contracting for the Engineering, Tech & Product team in accordance with DG policies and processes, ensuring timely delivery of goods and services.
Laptops & equipment: Purchase laptops for new staff.
Systems + IT
Manage systems and software administration / access for Engineering, Tech & Product team
Collaborate with global team to facilitate systems transitions and deliver training
Purchase laptops / hardware, in accordance with required specifications and policy
Coordinate with IT team for hardware, software, and networking troubleshooting
New initiatives
Support internal communications and ad hoc projects as needed.
Qualifications
Bachelor's degree or equivalent / relevant experience
Experience in a professional environment with at least 3-5 years in a similar role;
Experience with or interest in using systems to support processes
Tech-savvy; experience with intranet and / or workplace communication tools a plus
Operations / admin, finance, or IT experience a plus
Excellent time management and project management skills, and ability to multitask and prioritize work
Outstanding written and verbal communication skills, and a collaborative mindset
Creative thinking and problem-solving skills
Demonstrated ability to adapt and thrive in a fast-paced, growing organization
Willing to roll up sleeves and assist with additional administrative and operational tasks as needed, including courier services and other office duties.
Experience or interest in working in diverse teams, including across cultures / countries / time zones
Willingness to work outside of normal business hours (to accommodate meetings with international colleagues)
An interest in Digital Green’s mission!
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