Description

We are offering a short term contract employment opportunity for a Customer Experience Specialist based in Beaverton, Oregon. This role will primarily revolve around customer service within a call center environment, and will encompass a range of responsibilities from data entry to complaint resolution.

Responsibilities:

• Handle consumer inquiries through various channels such as email, phone, or written letters.

• Efficiently input and maintain consumer information in the relevant database.

• Assist in the distribution of investigation requests pertaining to product quality reports from consumers.

• Provide support for administrative tasks, including the completion of various documents and forms.

• Prepare reports related to consumer affairs for various stakeholders.

• Monitor and manage consumer accounts, taking necessary action when required.

• Utilize your skills in answering multi-line phone systems and typing at a speed of 45-60 WPM for efficient communication and data entry.

Requirements • Proven experience in Call Center Customer Service is necessary.

• Proficiency in Complaint Resolution is required.

• The ability to type between 45 - 60 WPM is essential.

• Experience in Email Correspondence is needed.

• Proficiency in answering a multi-line phone system is required.

• Administrative Assistance skills are essential. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .