Job Information
T-Mobile USA, Inc Sr Product Managers in Bellevue, Washington
Career Band: L07 Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Position summary T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Senior Product Managers located in Bellevue, WA will drive end to end delivery of web-based and mobile application products with moderate to high level of complexity and scope which includes creating, managing, maintaining, and communicating product requirements and roadmap and initiating and managing supporting projects. Position duties and responsibilities include, but are not limited to: Drive alignment within cross-functional teams (including but not limited to marketing, software and hardware engineering, quality assurance, and customer service) and collaborate with stakeholders in building a product that fulfills a strategic product vision and contributes positively to overall customer experience. Utilize a variety of product management practices and methods including agile, scrum, Kanban, waterfall, and iterative development to actively build a product that fulfills a strategic product vision and contributes positively to the overall customer experience. Gather customer inputs by designing and/or conducting usability studies, consumer panels, and other market research methodologies to improve user experience and drive long term product roadmap. Author product requirement documents (PRDs), business requirement documents (BRDs), and functional specifications using Aha, JIRA, Atlassian, or Rally for consumer facing web/app products throughout a project's lifecycle. Work with crossfunctional teams, tracking project progress by prioritizing product features, and ensuring completion of deliverables using tools including Asana, Invision, and/or Zeplin to drive crossfunctional collaboration and communication. Conduct product analysis and optimization using methods including A/B testing, sentiment analysis, and/or data analysis and tools including but not limited to Apptentive, AppFollow, Adobe Target, and/or Firebase. Demonstrate and practice technical understanding of hardware and software integration, including an understanding of networking protocols, client-server architecture, and embedded firmware constraints, to drive informed feature development and product requirements within the application product roadmap. Contribute deep user experience design expertise, particularly in the realm of mobile apps, to provide oversight and coaching to app design team members regarding user interface optimization, user navigation, and design for accessibility requirements. Up to 20% domestic travel required, including overnight travel. Skill requirements: Eliciting and authoring functional software requirements in formats including PRFAQs and PRDs and authoring software specifications informats including use cases, user stories, annotated wireframes, and flow diagrams. Creating and maintaining the product roadmap, prioritizing product features based on multiple criteria, defining and documenting scope for releases (using Asana or Jira), and partnering with engineering, marketing, senior business leaders, and other key stakeholders to define release schedule. Managing a consumer-facing software product that controls and integrates directly with consumer hardware via APIs accessed over Bluetooth or 802.11 (Wi-Fi). Understanding the full technology stack of a modern, fully-featured mobile app, incl