Job Description

An ideal candidate is expected to work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure, and should meet the following criteria.

• Minimum 3+ years working experience in managing Millennium applications

• This role communicates and builds trusted relationships with Operational users from Nursing, Infectious Disease, Pediatrics, Pharmacy, Lab, Radiology, ED, OR, IT, and Informatics among others.

• Candidate would be client facing and would have regular/frequent meetings with a US Client. Support would need to be available to the client during normal business hours in the EST time zone.

• Would be responsible for a wide variety of projects (working in tandem with site PMO), lead and mentor the client as to industry best practices.

• Would have responsibility to consult the client as to solutions, functionality, reporting, system and other KPI monitoring, establishing department goals in alignment with client initiatives and strategies.

• Would be responsible for logging and tracking SRs related to the areas of responsibilities, facilitating client and resource (i.e. AMS, On-Site, etc) communication, and owning issues to a full and complete resolution.

• Would also participate in any IT department upgrades, testing events, meetings, etc and be responsible for the proper and updated documentation of all solutions, workflows, test scripts, cortex and any other documents to fully create a repository of current state with this particular client.

Career Level - IC3

Responsibilities

• To support the major critical components of Millennium including PowerChart, Orders, PowerPlans, Documentation, SurgiNet, FirstNet, and EPrescribe, among many others.

• Having knowledge and experience to fulfill the clients ITIL Service Management requirements of Incident, Service Request, Change Request, and Problem Management activities along with driving regulatory and clinical projects.

• Ability to be flexible, quick learning, adaptable, adjust to changing priorities, strong communication skills

• Able to work with team, collaboration.

• Excellent written and verbal communication skills.

• Ability to adapt quickly to client needs and handle escalations with professionalism and tact.

• Deep understanding of Cerner Millennium and associated 3rd Party applications specific to the listed areas.

• Ability to work during U. S. business hours.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer