Additional Information

Job Number 25032784

Job Category Sales & Marketing

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

Schedule Full Time

Located Remotely? N

Position Type Management

This is a temporary position.

The FLEX Senior Manager, Marketing Operations will support efforts to shape the growth and strategic direction of the Global Marketing Operations team. This role will be responsible for ensuring the success of the Audience Targeting teams, covering both tactical implementation and strategic guidance. We are looking for a self-starter with a strong desire to learn and quickly pivot and adapt to changing needs as they evolve in this space.

CANDIDATE PROFILE

Education and Experience Required

• 4-year degree from an accredited university with a Marketing or Computer Science related concentration

• 5 or more years of experience in related field

• Experience working with Adobe Campaign or comparable Marketing Automation Tool(s)

• Project Management Experience

• Exceptional problem-solving skills and the demonstrated ability to make sound decisions

• Work autonomously and effectively prioritize tasks

• Demonstrated ability to thrive in fast-paced environments and remain calm under pressure

Education and Experience Preferred

• Experience using the Agile Scrum project management methodology

• Experience of Business or operational intelligence

• Experience of Relational databases, dimensional modeling, or Customer Relationship Management (CRM)

CORE WORK ACTIVITIES

Managing Work

Supporting Operations

• Enhances and deploys standardized activation procedures and ceremonies across all operational teams, placing significant emphasis on change management

• Oversees and enhances the defect racking process and ceremonies to ensure timely identification, isolation, and resolution of cross-platform defects

• Establishes, develops, and implements operational and process-oriented business intelligence practices for the targeting teams and collaborate with team leaders

• Supports the Senior Director Campaign Operations with both designing and implementing an optimized data model for Adobe Campaign Version 8

• Manages the conversion of all Adobe Campaign V7 campaigns and non-Adobe Campaign campaigns to Adobe Campaign V8

• Collaborates with external support teams to document and improve the production support process, outlining roles, responsibilities, and SLAs (Service Level Agreements)

Additional Responsibilities

• Communicates effectively, discerning the appropriate level to highlight necessary escalations, support needs, or achievements

• Presents ideas, expectations, and information in a concise and organized manner

• Advocates the work being done with cross-functional partners

The pay range for this position is $52.06 to $70.34 per hour.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.