Company Description

Are you passionate about making a meaningful difference in patients’ lives? Our rapidly growing Transplant Division is seeking a compassionate and highly organized Social Work Resource Assistant to join our dynamic, multidisciplinary team. This is a unique opportunity to support patients and families through some of the most critical moments of their transplant journey.

In this role, you’ll work closely with transplant social workers, coordinators, and clinical teams to ensure patients have timely access to essential psychosocial resources, education, and support services.

Job Description

This job is eligible for the federal Public Service Loan Forgiveness (PSLF) program.

The Resource Specialist serves as a liaison between hospital and community agencies.  The goal of the position is to provide patients and families with assistance to enable them to have access to healthcare. More specifically, assistance in the form of community options, agencies and concrete resources.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

• This position works with Psychiatry Service in discharge planning and implementation.

• Establishes and maintains relationships with community agencies which offer programs targeted to support patients and families. 

• Responsible for key programs designed to offer patients and families financial relief.   Completing specific applications for these programs, working with patients and families to navigate complicated systems in order to gain access to funding and concrete community services.

• Provides transportation solutions to the medical center in order to allow patients and families access to their care providers and/or procedures.

• Maintains collaborative team relationships with peers and colleagues in order to effectively contribute to the working group’s achievement of goals, and to help foster a positive work environment.

• Performs other similar and related duties as required or directed.

Qualifications

JOB REQUIREMENTS:

• Bachelor’s degree or equivalent required.

• Experience or knowledge of Social Work Services.

• Customer service skills required

• Computer skills required.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org .