Description We are offering an exciting opportunity for a Senior Application Support Analyst to join our team. The role involves supporting our property management and accounting software, MRI. While the position is fully remote, we have a preference for candidates from New England.

Responsibilities

• Utilize your strong Excel and SQL skills to optimize our processes

• Analyze and resolve customer inquiries promptly and effectively

• Ensure the accurate and efficient processing of customer credit applications

• Monitor customer accounts and take appropriate action when necessary

• Maintain comprehensive and accurate customer credit records

• Leverage your knowledge of Excel VBA to enhance the functionality of our systems

• Support and manage the MRI Software for optimal performance. Requirements • Must possess a minimum of 3 years of experience as an Application Support Analyst or in a similar role

• Proficient in MRI Software

• Advanced skills in SQL and SQL - Structured Query Language

• Proficient in Microsoft Excel

• Practical experience with Excel VBA

• Bachelor's degree in Computer Science or a related field is preferred

• Excellent problem-solving skills and attention to detail

• Strong verbal and written communication skills

• Ability to work independently and as part of a team

• Willingness to stay updated with the latest technological developments. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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