The Red Hat Ansible Engineering team is looking for a highly motivated individual with a self-starter mentality to join our Managed Ansible on Cloud team as a Site Reliability Engineer. In this role, you will be working on a team of highly talented software engineers whose mission it is to grow the Red Hat cloud offering for the Ansible Automation Platform.

Using your expertise in SRE principles of automation and continuous improvement, you will help create an environment where availability, reliability, and security are incorporated through the entire application lifecycle, not treated as an afterthought. As an SRE, you will build tooling to automate the building, testing, deployment, promotion, monitoring, alerting, and maintenance of the Red Hat Ansible Managed Application on Azure and Ansible as a Service on AWS.

You will get an opportunity to collaborate with diverse agile teams around the world to deliver value for our customers and partners in an open source way. This is also a great opportunity to hone your skills while working with a wide range of modern languages, frameworks, and technologies. As a Senior Site Reliability Engineer, you will help bring a cloud-ready mentality to the Ansible organization. You will also become a part of Red Hat’s culture, which makes us unique in the industry. You will work with communities passionate about open source software.

What You Will Do:

• Develop and maintain software to automatically provision, upgrade, monitor, and heal Red Hat Ansible Automation Platform managed applications in Azure.

• Write Ansible automation playbooks to reduce toil.

• Support the operations of Red Hat Ansible Automation Platform by responding to and troubleshooting system alerts.

• Provide engineering support to Red Hat's global technical support team to resolve customer issues.

• Perform root cause analysis on outages and work with Ansible Automation Platform engineering teams to improve the overall cloud offering.

• Participate in a global on-call rotation, including periodic weekend and holiday on-call duties.

Required Skills:

• Software development experience using a general purpose language. Python or GoLang are a plus.

• Linux administration experience. Red Hat Enterprise Linux (RHEL), CentOS, or Fedora are a plus.

• Kubernetes administration

• Understanding of computer networking including DNS.

• Basic knowledge of software development life cycle tools, like GitHub and Jenkins.

• Software development life cycle (SDLC) and agile or scrum processes

• Excellent written and verbal communication skills in English

• Experience supporting a customer-facing service.

• Basic knowledge of monitoring systems.

• Passion for learning new technologies, building elegant software systems, troubleshooting complex technical issues, and automation.

Experience with the following is considered a plus:

• Writing Ansible playbooks and administering the Red Hat Ansible Automation Platform

• Familiarity with data center networking and routing protocols are a plus.

• Cloud native development/administration experience (Azure preferred)

• Operations experience with a production user-facing application

• Prior experience working on a globally distributed, remote team

• Operations support system (OSS) contribution

• Microsoft Azure and Azure Resource Manager Templates

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Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

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