Director of Instructional Technology, IT Service Desk and Client Services "CUNY ONLY"

GENERAL DUTIES

I.T. Senior Associates perform highly complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Senior Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report. Work tasks include diagnosing, evaluating, overseeing and resolving highly complex projects. They have wide latitude for independent initiative and judgment and may serve in lead roles on complex programs or projects, and/or serve as a direct supervisor of a unit or group.

I.T. Senior Associates should demonstrate mastery of one or more technology-related disciplines, decision-making ability in situations related to those disciplines, and be able to serve as a resource in these areas. They may contribute to decisions on I.T. policies and technical standards.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil-service/ccsjobs/

CONTRACT TITLE

IT Senior Associate

FLSA

Exempt

CAMPUS SPECIFIC INFORMATION

As the Director of Instructional Technology, IT Service Desk, and client Services provides leadership andoversight and holds primary responsibility for the College's instructional and administrative development and implementation. He oversees the development and implementation of instructional and administrative technology, ensuring that technology is seamlessly integrated into the educational environment. He also provides exceptional IT support to faculty, staff, and students, ensuring everyone has the necessary resources to succeed. Additionally, he leads a team responsible for managing instructional technology tools, supporting the IT service desk, and delivering client services to enhance the overall learning experience and operational efficiency.

MINIMUM QUALIFICATIONS

1. High School Diploma, G.E.D., or equivalent

2. An equivalent of ten years of experience post-high school that can be met by one of the following: ten years of full-time work experience in a computer or technology related position; an Associate's degree plus eight years of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution plus six years of full-time work experience in a computer or technology-related position

3. Demonstrated English Language proficiency

4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This title has three levels. In addition to the minimum qualifications above, To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

COMPENSATION

The salary commensurate with education and experience is $109,560.

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Only Current CUNY Employees will be considered for this position.

If you are viewing this job posting externally, please apply as follows:

1. Go to https://cuny.jobs/

2. Search for Job Opening ID number: 28652

3. Click on the "Apply Now" button and follow the instructions.

4. Applications, including the following must be uploaded to the CUNYfirst job application website as a single PDF document

• Cover Letter

• Resume/Curriculum Vitae

CLOSING DATE

This vacancy is open until July 22, 2024 with resumes to be reviewed immediately.

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

28652

Location

Bronx Community College