Job Summary: The Patient Navigator will provide care coordination services to members with chronic health conditions. Patient Navigator will act as an intermediary between providers and members - serving in numerous roles such as educator, evaluator, service coordinator, community resource researcher and more. Responsibilities: Conduct outreach activities specially to the loss to care patients Conduct community outreach visits to patients Provide expedited visit to patients for urgent situations such as hospitalization Assist in busy Medical Office Call, schedule and confirm patient appointments Enrolling patients to Essen Health Cares program Assist in achieving fewer emergency room visits and hospitalizations, better coordination of services, and social service navigation Conduct new patients assessment screenings consistent with the Scope of Service Inform patients of Essen services and give them health education materials Keep patients informed of progress of scheduled appointments Meet with patients in their homes, community sites, Dr. office, and Health Home office Work in the Field Qualifications: High School Diploma, Associate Degree in Health Care Preferred 2-years experience in the healthcare, community health, social work, supportive housing, or other social service interventions Excellent customer service, organizational, interpersonal and communication skills Ability to multi-task and work under multiple priorities and deadlines in a fast-paced environment Proficiency with Word and Excel