Job Title: Order Management Specialist

Job Description

We are seeking a detail-oriented Order Management Specialist to join our team. The ideal candidate will be responsible for ensuring uninterrupted order flow, troubleshooting issues, and maintaining strong relationships with internal customers. This role requires excellent analytical skills and proficiency in ERP and Microsoft Office applications.

Responsibilities

• Execute critical steps to maintain uninterrupted order flow.

• Gather data using dashboards and queries to troubleshoot and provide root cause analysis.

• Generate customer-facing order reports.

• Communicate with internal customers on critical issues affecting overall performance.

• Develop and maintain collaborative relationships with internal customers, including Supply Chain, Distribution, and IT.

• Prioritize workload and activities throughout the day and week.

• Fully own processes and recommend improvements to standards and procedures.

• Proactively identify areas of potential risk of non-compliance and work cross-functionally to minimize customer impacts.

• Work with the manager to communicate metrics and performance with the organization.

Essential Skills

• Experience with ERP platforms and/or warehouse management systems

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Bachelor's or Associate degree in a related field preferred.

• Direct experience in order management or related areas.

• Excellent written and verbal communication skills.

Additional Skills & Qualifications

• Experience in manufacturing environments.

• Data entry, order entry, administration, and order processing experience.

Work Environment

The first two weeks will be fully onsite at our Milwaukee location, followed by a hybrid work arrangement. You will be joining a team of five, with plans to add two contractors. The management style is hands-off, though managers will be involved in the initial stages to ensure smooth onboarding. The company fosters a great work culture and offers a contract-to-hire opportunity.

Pay and Benefits

The pay range for this position is $24.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Brookfield,WI.

Application Deadline

This position is anticipated to close on Apr 15, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.