The Director of Planning and Consulting serves as a leader in guiding large-scale transformations. They will be responsible for overseeing multiple complex, ambiguous projects simultaneously. Responsible for collaboratively creating strategic solutions, roadmaps, and organizational assessments, the Director will facilitate and influence C-level executive stakeholder alignment. In partnership with Sr. Directors, the Director will lead the creation, implementation, and ongoing management of a comprehensive function to manage large-scale transformation of Dana-Farber’s proposed new hospital and clinical collaboration.

In addition to project work and overall team management, the Director provides internal consulting tools, structure, and mentorship both within and outside of the department and is responsible for ensuring that the work of the planning team is well coordinated with other groups across the Institute and across clinical partners. The Director is responsible for the management and development of up to 6 Planning and Consulting team members. They will lead the planning coordination with BI as well as provide consulting-focused leadership to the Planning and Consulting group and broader Institute.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Overall:

• Drives and manages large-scale organizational change

• Directs multiple Institute-wide, highly complex, ambiguous projects simultaneously

• Proactively identifies opportunities for Institute-wide internal consulting engagements

• Implements expertise with managing complex projects

• Directs the identification of value creation opportunities and implements planning structures to realize value

• Provides intellectual and thought leadership to the team and organization

Hypothesis-Driven Approach to Planning:

• Leads teams in using a structured, hypothesis-driven approach to problem solving using analytical tools and frameworks to develop solutions to complex business challenges

• Leads analysis, research and projections for complex negotiations and strategic decisions; develops systems to organize and analyze data

• Develops business cases for strategic programs and initiatives.

• Leads ad hoc research and due diligence relating to new projects and initiatives; translates business and competitive intelligence research back into projects.

• Articulates recommendations or options to support a definitive decision

Transformation & Execution

• Directs the creation, tracking, and execution of project roadmaps that align with project vision and goals

• Responsible for implementing and overseeing a project management office focus including program management, tools and methodologies, roadmap development and management, risk mitigation, reporting, interdependency management, resource management, strategic communications, impact creation plan management, financial management, change management, and governance and stakeholder management

• Provide insight and advice on how to manage large-scale transformation, and integrate new processes or technologies

• Develop the strategy for implementation of transformational changes, including aspects like process optimization, organizational design and innovation

• Leads monitoring and support through the transformation process, helping organizations track progress and adjust as necessary

• Works with cross-functional teams to understand the impact of changes on different departments and ensure that transformation goals are aligned across the organization

• Allocates work to appropriate teams and departments; holds members accountable for follow up; maintains relationships with stakeholders and keeps them up to date on project status.

• Leads joint planning efforts with anticipated new clinical partners.

• Identifies and highlights likely business and financial impacts associated with program planning or expansion, as well as required implementation support key dependencies, issues, and risks to serve as input to prioritization and planning process.

• Leads the planning and execution of executive leadership meetings and retreats as needed to effectively advance the work

Stakeholder Management:

• Independently interacts with C-level internal and external stakeholders to influence & implement strategic business decisions.

• Develops and maintains trust-based relationships with C-level internal and external stakeholders that prioritizes transparent and consistent communication

• Builds and maintains consensus with stakeholders on project goals, critical issues, workplan, implications, recommendations, and implementation plan

• Develop and secure stakeholder commitment to recommendations and implement plans

Consulting Infrastructure:

• Collaboratively develops consulting frameworks and approaches that can be leveraged across engagements and fit to purpose to accelerate speed to insights and results

• Develops and defines project infrastructure (work plans, timelines, resources, milestones, KPIs, etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timelines; develops and presents updates/metric reports to leadership.

• Leads the creation of expectations for teamwork products based on consulting best practices.

People Leadership:

• Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation

Supervisory Responsibilities:

• Supervises up to 6 Planning and Consulting team members

• Hires, mentors, and advises, assigns, and evaluates work, reviews performance formally at least annually, recommends promotion and salary adjustments and takes corrective action

• Allocates managers’ time appropriately between projects and negotiates with stakeholders when priorities need to be shifted

• Directs individuals and teams in organizing work, setting priorities and timelines, and determining and obtaining the resources required to meet those priorities

• Mentors others to refine skills in communicating effectively, influencing stakeholders, facilitation, negotiation, project management and business development skills, as well as overall career development

• Provides guidance to others on specific strategies to identify stakeholder needs and expectations and address them effectively

• Provides professional development opportunities for Planning Managers and other Department staff

• Develops standardized tools and templates, dashboards, and engagement letters to ensure effective project execution and optimal communication

• Bachelor’s Degree Required. Master’s degree (MPH, MHA, MBA) strongly preferred

• 10 years of relevant project management or strategic experience in a health care and/or consulting environment required

• 3 years of management experience required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Advanced leadership and management skills, as well as the ability to work closely and effectively with all levels of the organization

• Advanced knowledge of consulting practices and large-scale transformations, as well as deep experience within the healthcare field

• Advanced planning, project management, facilitation, and organizational skills, with the demonstrated ability to drive multiple concurrent projects to completion in a complex, deadline-driven environment.

• Excellent problem-solving skills

• Outstanding verbal and written communication skills with all levels of the organization, notably including senior level executives

• Makes independent decisions and oversees actions of others; exercises substantial judgment on behalf of the Institute

• Advanced at effectively influencing stakeholders, driving decision-making, and building strong, collaborative relationships

• Demonstrated ability to balance multiple agendas and demands

• Advanced ability to manage and motivate in a highly complex and changing environment

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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