Job Information
RiseBoro Homecare Inc. Director of Patient Services in BROOKLYN, New York
Organizational Overview: RiseBoro Community Partnership is a comprehensive agency that serves underserved communities in New York City. Since its inception in 1973, RiseBoro has collaborated with community leaders, government agencies, and private investors to address housing, health, and service needs. Their programs span various areas, including housing, senior services, health care, youth development, education, empowerment, community development, arts programming, skills training, homelessness prevention, and access to healthy foods.
Here are some highlights:
Youth Center: RiseBoro converted 30,000 square feet of vacant land into a youth center, providing local youth and their families with opportunities for skill development, mentorship, and growth.
Senior Services: RiseBoro was designated the first Innovative Senior Center in Brooklyn by the NYC Department for the Aging. Their extensive programming includes health management, physical exercise, and nutritional programs, collaborating with local hospitals and universities.
Affordable Housing : RiseBoro is involved in affordable housing projects, such as the Hunters Point venture, which includes 1,100 apartments and retail/community space. 80% of the units are permanently affordable or earmarked for seniors.
RiseBoro’s mission is to empower communities to thrive, regardless of the odds. They work toward a city where zip codes don’t determine health outcomes, housing stability, or economic power.
If you’re interested, consider becoming part of the RiseBoro community.
Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate ’ s experience in the exact or comparable position and additional preferred qualifications will be considered.
Purpose of Position The Director of Patient Services (DPS) will be responsible for directing and overseeing all aspects of clinical operations and clinical quality for RiseBoro’s Homecare and Assisted Living Program services while also ensuring compliance to NYS guidelines.
Schedule: Monday – Friday (Day Shift)
Salary : $135k-155k/annually plus $10k sign on bonus after 6 months
Roles, Responsibilities and Essential Duties:
Collaborate with physician, family and patient to ensure safe discharge plan is understood and executed by all parties involved
Advocate with physician and contracts for approval of additional service hours as identified for patients in need
Ensure that 24/7 services are fully supported by appropriate supervision at all times
Assign and monitor caseloads
Review and approve all initial client files/paperwork
Assign and monitor visits to clients
Promote staff development and oversee Inservice training content
In collaboration with the Nursing Supervisor, develop a Plan of Care for each client
Implement and approve methods and procedures for client care that ensure a high quality of care
Ensure Homecare and the Assisted Living Program receive client hospital discharge summary
Provide regular update reports to the Administrator
Communicate with CASA office regarding any inquiries when required
Participate in Agency meetings and committees, or external conferences, as directed by the Administrator
Participate in staff meetings as directed by the Administrator
Collaborate with the Agency Administrator regarding policies relevant to patient care
Collaborate with the Administrator to present regularly to the Quality Improvement Committee and respond to any issues identified
Oversee the maintenance of stock PPE supplies and equipment
Collaborate with RN Supervisors in Clinical Records Review and Infection Control
Review and follow up on all complaints, client/Home Health Aid incidents and ensure incidents are reported to Risk Management
Cooperate with HR and Risk Management to ensure compliance with DOH/Corporate Compliance and HIPAA guidelines
Communicate with the CHHA regarding services provided by CHHA staff or a change in a client’s condition that requires assessment by CHHA staff
Supervise all nurses and paraprofessionals
Recruit, hire, supervise and develop assigned staff; ensure programs are adequately staffed at all times and that staff are oriented to respective roles within the program structure
Support Administrators and supervisory staff in the daily functioning of day-to-day operations as well as timely decision-making to ensure the delivery of high performance
Provide oversight, coaching, mentoring, evaluation, and guidance to direct reports leading to their embracement of RiseBoro’s mission, vision, and values, as well as practices contributing toward a safe, motivating, and respectful environment
Ensure proper maintenance of medical records and overall compliance with all state, federal and local laws regarding licensure and certification of staff; performs initial competency and annual field staff evaluations
Prepare, review, and submit timesheets on a bi-weekly basis to the payroll department for processin
Required Skills/Qualifications:
Bachelor Degree; Master preferred
Licensed Registered Nurse in the State of New York in good standing
3-5 years minimum of Nursing leadership and supervisory experience required
Required experience working in an LHCSA
Skills, Knowledge & Abilities:
Ability to demonstrate strong knowledge of Home Care and Assisted Living Program policies and procedures
Strong interpersonal skills with the ability to communicate effectively
Strong organizational and administrative skills; excellent attention to detail
Ability to navigate a fast-paced environment
Excellent documentation skills with the ability to meet deadlines
Excellent assessment skills
Strong problem-solving and leadership skills
Strong computer proficiency using standard office software programs required, particularly Microsoft Office; ability to utilize technology in daily work; experience with web-based applications
Employee Benefits:
Medical, Dental, Vision
FSA after 60 days
Commuter Benefits after 30 days
403B eligible after 30 days
13 Agency Holidays off
15 Vacation Days year 1
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
EEOO/AFFIRMATIVE ACTION
It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off, recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.