MAJOR FUNCTION Duties include managing the collection of past due accounts, credit investigation, credit review and exposure of credit risks. Working with customers on deductions and timing of payments. ESSENTIAL DUTIES AND RESPONSIBILITIES Evaluate past due accounts and determine the necessary collection action Send customer statements, agings and reminders for collections purposes Work in customer portals as necessary for invoice submission, payment, and deduction information Review account balances to be recommended for collection and write off Maintenance on customer accounts including clearing deductions, invoices, and following up on open items Submit requests to customer service for customer disputes Hourly monitoring of orders that are on credit hold Review large customer purchase orders for accuracy Perform credit investigation on potential new accounts and existing customers Miscellaneous job duties as assigned Assists in month end close, generate reports, analysis and provide feedback MINIMUM REQUIREMENTS EDUCATION: High school diploma or GED EXPERIENCE: 3 years of accounts receivable/credit and collections experience KNOWLEDGE & PERSONAL ATTRIBUTES: Working knowledge of standard credit and collection policies, procedures, and regulations Excellent attention to detail and organization Work independently with minimal supervision using effective time management Ability to meet deadlines despite regular interruptions Ability to effectively communicate at all levels; customers, co-workers, and management COMPUTER SKILLS: Proficiency in use of MS Excel, Word Ability to comfortably navigate the internet for freight carrier sites and customer portals Ability to process computer data and to format and generate reports Ability to utilize ERP system, such as SAP Salesforce.com experience a plus Let's create a cleaner future together Clean is changing.Today, cleaning is a key contributor to health and safety, and a new clean is emerging, driven by technology and innovation. At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization. Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life. At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change? Nilfisk offers a competitive total compensation package. Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc. Job applicant FAQ Do you have questions regarding the recruitment process or alike? Please visit ourFAQ for job applicants. EEO is the Law Nilfisk, Inc. is an Equal Opportunity and Affirmative Action employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. Applicants can learn more about our status as an Equal Employment Opportunity/Affirmative Action employer by viewing the federalKNOW YOUR RIGHTSEEO poster. Talent Acquisition Process Nilfisk does not charge any fee at any stage of the recruitment process. We do not request payment or fees from candidates for any employment-related purpose. If you encounter any such activity, please report it immediately on the Nilfisk Whistleblower website. Equal opportunity It is the policy of Nilfisk not to discriminate any employee or applicant for employment because of race, color, religion, sex, sexual orientation, na ional origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Nilfisk to take action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.