Job title - Inside Sales Engineer:

Job Summary:

Emerson has enthusiastically transformed to create value for our customers and shareholders. With our newly energized focus on our two core business platforms — Automation Solutions and Commercial & Residential Solutions — we can confront the challenges of an increasingly sophisticated and unpredictable marketplace from a position of strength, driving near and long-term value as a trusted partner for our customers!

We are currently looking for an authority inside sales engineer you will be primarily responsible to maintain and develop customer loyalty through high levels of service to expand and strengthen the relationship. The Inside Sales Engineer identifies, offers, and sells the best solution for the customer’s application; provides commercial and technical support; always striving to provide the highest standards of customer service in accordance with the Problem Solver principle.

Job Responsibilities:

• Prequalify customer requests for quotation to ensure that a quote will meet the customers’ application and operational needs and explore opportunities for additional products or services.

• Prepare and send customer quotations that are on time, technically accurate, commercially verified, and offer the best all-around solution.

• Commit to On-Time Delivery of quotes submission.

• Drive 1-1-X (One day to quote, one day to load and deliver as per customer request date) to exceed customers’ expectations (meet and exceed Gold Standards)

• Answer customer questions, both technical and commercial.

• Maintain accurate and complete records in CRM, OCM, Oracle, and other tools as required.

• Provide product- and application information to external- and internal customers related to the quotes in progress.

• Connect with manufacturing locations for queries regarding lead-time, specials, etc.

• Attend meetings with customers and/or field sales and sales meetings when needed.

• Ensure that all technical information communicated is complete, accurate, and timely.

• Support Order Execution to ensure that purchase orders are commercially and technically clean and accurate, and to resolve any technical-related issues that occur during the order cycle.

• Pro-active management of personal quote backlog in accordance with the agreed procedures.

• Get involved in process improvements, including identifying issues, bottlenecks, etc., and suggesting possible solutions in a timely manner.

• Conduct Due Diligence, Legal and Commercial compliance approval process in collaboration with the Checkpoint Champion

• Attend relevant technical and commercial training as required to maintain a high level of product and process knowledge, including new products as and when released.

• Enforce to local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities.

• Enforce to Emerson’s commitment to Environment, Health & Safety as a core business value.

• Other responsibilities as required.

Who you are?

• Motivated & Effective in quick actions

• Good collaborator

• Ability to work well under pressure.

• Has worked with teams in remote locations.

For this job you will need:

• Bachelor’s degree in engineering preferably Electronics or Instrumentation.

• Minimum 3 years’ experience in an inside sales role

• Interpersonal communication skills

• Strong problem-solving capabilities.

Preferred Qualifications:

• Worked in CRM software.

• Previously worked on Oracle software

• SMART Goal setting skills

Our Offer to You!

We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity, & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

Requisition ID : 24007052

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.