Center for Schools and Communities Administrative and Operations Support Supervisor

Hybrid schedule consisting of remote and in-the-office located in Camp Hill, PA

The Center for Schools & Communities (CSC), a statewide education, training and technical assistance organization, is seeking qualified candidates for Center for Schools and Communities Administrative and Operations Support Supervisor.

This position is responsible for the development and oversight of effective/efficient administrative processes and protocols for CSC operations, especially for the delivery of high-quality professional development and conferences, technical assistance, and associated work. Assure the coordination and completion of quality work through use of CSIU approved business and procedural standards. Serves as support to the human resources department in the Central office and the Center for Schools and Communities (CSC) especially as it relates to the hiring process. Responsible for oversight of operations and administrative assistant/specialist staff, ensuring consistency of process and protocols and supervision of operational staff. Actively engaged in the operational implementation of the strategic planning process for CSC.

Salary:  $57,000 -- 62,000 dependent on qualifications.  This is an exempt position working a 260 day per year, 12-month work schedule.   Excellent benefits including medical, dental, vision insurance; retirement options including Pennsylvania Public School Employees Retirement System (PSERS) and life insurance options.

This full-time position follows a regular Monday through Friday (37.5 hours per week) work schedule with the opportunity to allow a hybrid work schedule consisting of three (3) days in-office work at the Center for Schools and Communities office located in Camp Hill, PA location and two (2) days telework from home and/or approved off-site locations. In addition, face-to-face interaction with clients, meetings and trainings may be required on days deemed as teleworking days. Certain requirements, based upon CSIU telework policy and administrative regulations, must be met. The CSIU has the right to cancel or suspend the employee teleworking privileges at any time, for any or no reason due to the requirement of the CSIU and client needs.

Areas of Responsibility include:

• Human Resources Support
• Administrative Support
• Operations Support
• Research and Evaluation

• Supervisory Duties

   

Education, Experience and Skills Required:

• Minimum requirement is either:
  • a Bachelor's degree in Business Administration, Human Resources, Operations Management or other business management discipline with five (5) years of relevant experience, including human resource practices
  • an Associate's degree in Business Administration, Human Resources, Operations Management or other business management field with eight (8) years of relevant experience.
• Minimum Three (3) years of supervisory experience required.
• Understanding of effective human resources practices related to interviewing, reference checking, hiring procedures, and retention of employees.
• Knowledge and skills in business best practices, etiquette, customer service, and processes related to administrative duties.
• Knowledge and skills in event planning processes and software and contact management software preferred.
• Excellent organizational and time management skills to prioritize the task based on project deadlines.  And must be able to type accurately and maintain a high level of productivity.
• Excellent attention to detail.
• Analytical thinking, including the ability to analyze and synthesize complex and sensitive data and information, as well as ability to plan and manage complex tasks.
• Excellent verbal and written communication skills with the ability to communicate and work effectively with colleagues, co-workers, community age cy personnel, and students/trainees. Advanced Microsoft Office Suite, Google Suite, operational and database software, including CSC Event Planning and Contact Management software.
• Adept at using virtual meeting platforms such as Skype, Zoom and Microsoft Teams
• Ability to work independently and with a large degree of autonomy.
• Ability to contribute and work as part of a larger team.
• Ability to develop and maintain positive communication with the CSIU and CSC staff. This includes the ability to develop and maintain positive and collaborative relationships using tact and diplomacy and to remain calm in unpredictable situations
• Excellent problem-solving skills.
• Ability to deal professionally with sensitive issues.
• Excellent interpersonal, diplomacy and conflict management/resolution skills.
• Ability to maintain confidentiality.

Please view the job description or to apply online, please go to www.csiu.org/jobs.   In addition to completing the online application, interested applicants must upload current cover letter, resume and college transcripts conferring degree(s).  Apply by August 25, 2024.  EOE.

The CSC, located in Camp Hill, PA is a division of the Central Susquehanna Intermediate Unit (CSIU) and participates in the PA School Employees Retirement System (PSERS).  For additional information about CSC, please visit http://www.center-school.org.