Student Services Manager – Campbell River, BC

Discovery Community College (DCC) has an opening for the right individual to join our team as a Regional Operations Manager, based onsite from our Campbell River campus.

This position will be full time (exact schedule to be confirmed).

Salary range of $55,000 to $60,000 per annum.

The Regional Operations Manager plays a crucial role in DCC’s administration. They are responsible for ensuring the smooth operation of the college campus, creating a safe environment, and promoting enrollment.

If you're considering a career in post-secondary administration, this role might be a great fit for you.

• Increasing Enrollment :

• Collaborate with other departments (such as marketing and admissions) to set admission goals.

• Develop strategies to boost enrollment rates for the upcoming cohorts.

• Create a team of advocates for community outreach and program promotion.

• Implementing Policies :

• Enforce DCCs policies and procedures.

• Address safety concerns, mediation, and student well-being.

• Ensure policies align with the college's mission and guidelines.

• Communication and Marketing :

• Promote DCCs programs through direct marketing initiatives.

• Use social media to reach prospective and current students.

• Direct interested students to admission and student services.

• Campus Safety and Security :

• Implement on-campus security procedures.

• Inspect campus grounds for safety hazards.

• Enforce building and staffing hours.

• Student Services :

• Solve everyday problems related to student welfare.

• Manage Student Retention programs

• Maintain good professional relationships with administrators, faculty, and students.

• Record Keeping and Documentation :

• Complete all necessary paperwork and documentation.

• Monitor student record maintenance and reporting on academic and financial matters.

• Team Management :

• Maintain good professional relationships with administrators, faculty, and students.

    QUALIFICATIONS / KEY ATTRIBUTES:

• Diploma (preferably in education, business, or a related field) or equivalent experience/other education.

• Experience in education administration or related roles.

• Strong communication and leadership skills.

• Knowledge of safety protocols and policies.

• Action orientated.

• Innovative/creative.

• Resourceful.

• Respects peoples’ individuality and differences.

• Engaging/effective communicator.

• Committed to sharing knowledge and best practices.

• Have a global perspective.

• Embraces change.

• Client/customer focused.

• Resilient.

  Remember, a Regional Operations Manager is the face of customer service, ensuring a positive experience for students, staff, and faculty.

   

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