customer account manager.

• canton , georgia

• posted august 21, 2024

job details

summary

• $45,000 - $55,000 per year

• permanent

• high school

• category office and administrative support occupations

• referenceAB_4592433

job details

• Answer general client services hotline calls, respond to emails. • Responsible for sending internal reports to clients • Assist with the Account Closing process and following up after plans have left • Research and respond to client issues and inquiries related to password resets, SRC access, and various other areas of product knowledge and support • Meet established service level standards. • Manage multiple tasks effectively by balancing high productivity with excellent service quality • Responsible for presenting a professional image of the company in all communications. • Collaborate with internal partners in delivery of timely and accurate information in response to inquiries and/or service issues • Assist Client Service Managers with projects as assigned

salary: $45,000 - $55,000 per year

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

This client is seeking someone with a Customer Service and Sales background! Must have at least 1 year of experience in inside sales. This will be a fully on-site position in Canton, GA!

Job duties include:

• Answer general client services hotline calls, respond to emails.

• Assist owners in everyday duties

• Inside sales cold calls

• Responsible for sending internal reports to clients

• Assist with the Account Closing process and following up after plans have left

• Research and respond to client issues and inquiries related to password resets, SRC access, and various other areas of product knowledge and support

• Meet established service level standards.

• Manage multiple tasks effectively by balancing high productivity with excellent service quality

• Responsible for presenting a professional image of the company in all communications.

• Collaborate with internal partners in delivery of timely and accurate information in response to inquiries and/or service issues

• Assist Client Service Managers with projects as assigned

Skills

• Sales

• Customer Service

• Accounts Payable

• Administration

• Administrative Duties

• Sales/Marketing

• Customer Relations

• Sales Support

Qualifications

• Years of experience: 3 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

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samantha young

• +1 404 266 3400 (tel:+1 404 266 3400)

• samantha.young@randstadusa.com