The Team You Will Join

The team sits within the Global Technology - Corporate Systems organization, focused on Control Functions enablement. As part of this team, you will be responsible for providing end-to-end technology capability for all the Risk functions, including Operational Risk Management, Technology Risk, and Credit Risk. This role offers an exciting opportunity to collaborate with various departments and contribute to MetLife's New Frontier strategy: supporting growth with discipline and risk management.

The Opportunity

The Sr. Technical Functional Analyst role is crucial for enhancing MetLife's technical capabilities to manage risk across the company. Understanding the risk framework, exploring technical options, and recommending, influencing, and executing contemporary technology solutions are key goals for this position.

This is an exciting opportunity for a technical functional analyst who appreciates the importance of risk management and has a passion for being part of a great and successful team. You will play a key role in understanding the needs of our business partners, researching the best technology solutions in partnership with the Risk IT team, Architecture, and other departments, and helping drive execution. Additionally, you will have the opportunity to learn and implement cloud-based and AI solutions that will be integral to the pattern and orchestration for successful delivery.

How You’ll Help Us Build a Confident Future (Key Responsibilities)

• Enable and coordinate the development and implementation of technology solutions for Operational Risk Management, Technology Risk, and Credit Risk.

• Understand business and risk needs, including the external landscape, to gather, drive, and influence requirements for the highest impact.

• Create and maintain comprehensive project documentation, including plans, status reports, and risk assessments.

• Oversee the integration of new technology solutions with existing systems and processes.

• Manage project timelines, budgets, and resources to ensure successful delivery.

• Develop and execute test plans to ensure the quality and functionality of technology solutions.

• Coordinate with business partners, Risk IT team, Architecture, and other departments to understand their needs and deliver effective solutions.

• Work with vendors and technical teams to develop plans, drive execution, and validate functionality.

• Research and recommend contemporary technology options to enhance risk management capabilities.

• Collaborate with our and vendor developers and engineers to design and implement the right technical capability.

• Learn and implement cloud-based and AI solutions as part of the technology strategy.

What You Need to Succeed (Required Qualifications)

• At least 5 years of hands-on experience as a business analyst or technical analyst.

• Excellent written and verbal communication skills.

• Ability to create leadership level PowerPoint presentations to provide status updates and help facilitate key deliverables, including project management schedules.

• Intellectual curiosity and an appetite to continuously learn new tools and business (risk) opportunities and needs.

• Proven ability to gather, drive, and influence requirements for the highest impact.

• Experience working with vendors and technical teams to develop plans, drive execution, and validate functionality.

• Technical proficiency to collaborate with developers and engineers to design and implement the right technical capability.

  What Can Give You an Edge (Additional Skills)

• Familiarity with data analytics and visualization tools such as Power BI.

• Experience working in a large global company.

• Strong understanding of risk frameworks and the ability to recommend, influence, and execute contemporary technology solutions.

• Hands on experience with GRC tools like Archer, OpenPages, etc.

• Knowledge of cloud-based and AI solutions and their application in risk management.

• Preference for individuals with experience supporting risk areas (Operational Risk, Technology Risk, or Credit Risk).

• Knowledge of risk management taxonomies that would be applicable to GRC solutions

• Proficiency in scripting languages like Python or SQL for data analysis and automation.

• Experience with Agile methodologies and tools like AZDO.

• Strong problem-solving skills and the ability to think critically and strategically.

• Ability to mentor and guide junior team members in technical and functional aspects.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.