Job Information
Kinder Morgan Scale House Clerk in CHARLESTON, South Carolina
Scale House Clerk
Job ID #: 28953 Location: SC-CHARLESTON
Functional Area: Customer Service Position Type: Full Time
Experience Required: 1 - 3 Years Relocation Provided: No
Education Required: GED
RC/Department: 6414 -SEREG SHIPYARD RIVER TERMINAL :BULKB
Position Description
Actively participate in daily SQE meetings with assigned team
Work closely with Customer Service Representative to understand, develop, document, implement and maintain dispatch operating procedures
Create necessary BOL for outbound truck movements for the respective customer
Work in a high demand fast-paced environment
High attention to detail
Execute all procedures and customer requirements according to SOP
Maintain proficiency and accuracy using the various customer and KM information systems such as Galahad Bulk
Professional phone communications
Schedule inbound and outbound delivery appointments with a variety of carriers
Prep order packets for all customer inbound and outbound deliveries including placards, seals, MSDS, COA and product ID tags
Satisfy customer requirements and special instructions
Assist with managing truck activity in the terminal
Cross trained on all KM accounts; able to satisfy all customer requirements as the business demands
Perform job related special assignments as required
Audit time tracking to ensure accurate data entry Perform dual verification on all truck paperwork as needed Provide coverage support in the Dispatcher role as neededPosition Requirements
Education/high school diploma or equivalent
1-3 Years similar work experience
DOT certification a Plus
System oriented
SAP, Microsoft Office, Galahad Bulk, Excel
Team oriented
Professional
Display respect for customers, co-workers & management
Customer oriented
Reliable
Flexible
Excellent communication skills
Excellent organizational skills
Excellent math skills
Excellent typing skills
Excellent attention to detail
Positive attitude
Detailed oriented – must be able to work quickly, independently and accurately under pressure
Able to provide consistent on time attendance
Able to work various hours and overtime to meet the demands of the business
Able to respond to inquiries outside normal shift hours
Able to lift 25 pounds
Able to adhere to professional business casual dress code
Able to acquire a TWIC
EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.