Sampling & Test Development Specialist II

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for accurate and timely development of manual and automated testing and/or supporting operational and administrative activities related to the end to end test development process. Key responsibilities of the job include evaluating test structure to determine automation viability, accessing pertinent databases to source testing data, and collaborating with Compliance and Operational Risk officers and/or Front Line Unit (FLU) process owners to design sampling and test procedures that support the test objective and ensure the repeatability and reliability of the testing.

Responsibilities:

• Designs independent testing on a team in support of coverage needs identified by Compliance and Operational Risk officers and/or Front Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testing

• Assesses databases and documentation from internal and external sources to develop data extract, sampling, and testing procedures, working closely with Front Line Unit data contacts and subject matter experts

• Collaborates with Compliance and Operational Risk officers and/or Front Line Unit process owners to design sampling and test procedures that support the test objective and ensure the repeatability and reliability of the testing

• Manages the quality of the test design process in accordance with the Independent Testing Enterprise Policy and Standard

Skills:

• Adaptability

• Attention to Detail

• Collaboration

• Monitoring, Surveillance, and Testing

• Problem Solving

• Application Development

• Data Collection and Entry

• Data Privacy and Protection

• Influence

• Issue Management

• Automation

• Business Intelligence

• Interpret Relevant Laws, Rules, and Regulations

• Quality Assurance

• Reporting

EIT is a centralized group within Global Risk Management responsible for independent testing of operational processes within the eight lines of business and enterprise control functions at Bank of America to ensure the company is in compliance with domestic and international laws, rules and regulations, and that risk and controls procedures are operating effectively.

The Sampling and Test Development Specialist II, with minimal supervision, works in collaboration with the Test Owners, Front Line Units, other Sampling and Test Development resources along with the Test Execution Teams to design and assess the quality of both manual and automated tests, validate data sourcing, conduct required sampling governance or distribute samples for testing, and design or revise sampling procedure documentation, with expert level efficiency and quality. This includes driving test structure to support automation. They will make required changes to new and existing test scripts and test plan documentation, as well as sample and data requirements and maintain integrity within the system of record.

The Sampling and Test Development Specialist II will independently gather test scripting and data requirements and work with data partners to ensure appropriate test design and sampling requirements are incorporated in to the Test Plans Evaluates if pilot testing is required and participate in testing as needed and participates in other phases of testing (intake, execution, reporting) to provide expertise and feedback on areas assigned. Maintains SOR (System of Record) tracking of test status per standards. Provides peer coaching and direction where needed.

This role is responsible for accessing pertinent databases or acquiring raw data from third party sources along with all associated documentation and for documenting business procedures within testing scripts. The Sampling and Test Development Specialist II often acts independently to uncover and resolve issues associated with procurement of data to be used for testing and the structure and design of complex tests.

This role will deliver high-quality results and manage, manipulate and summarize large quantities of data. The Sampling and Test Development Specialist II must participate in and occasionally lead additional projects across Sampling and Test Development including escalation of areas requiring process refinement and revision and taking leadership role to affect changes when needed.

•Hybrid Developers will be working on both Sample and Test Development

•Body of work includes development of the following: ETU BTS, FLU, GCOR, and EIT Internal development efforts, i.e. Test Quality SIAI and Trifacta Break Fix development efforts

• Responsible for scheduling meetings, adhering to Development SLAs, developing technical Population queries, and technical business writing via Test Script development

Bachelor’s Degree or equivalent experience

2+ years experience with an internal audit, testing, risk management, process improvement, compliance, or front line control role demonstrating strong analytic skills

1+ years working within a financial institution or Big 4 consulting

Compliance or Risk certification a plus

Diverse experience across multiple lines of business and functions

Strong familiarity with sampling business requirements and test design

Advanced understanding of automation tools and ability to influence test owners to define ways to structure tests in an automated fashion.

Advanced knowledge of data warehouse and mining concepts and baseline understanding of SAS/SQL query language and syntax

Experience building queries to source data from a variety of different types of data sources such as DB2, Teradata, Oracle, SQL Server, Hadoop, Hive

Proficiency with MS Office suite with an emphasis on Excel to perform data analytics, pivot tables, lookups and data analytics

Proven ability to leverage automation efficiencies, tools, and capabilities where possible

Experience building data acquisition routines in a tool such as Trifacta, Alteryx, MicroStrategy, Tableau, Cognos (or other similar business intelligence applications)

Strong research, analytical, problem-solving, and technical skills

Demonstrated project management skills; Ability to handle multiple competing priorities with demonstrated success at achieving SLA (Service Level Agreements)

Strong partnership and influencing skills

Excellent verbal and written communication skills as well as interpersonal skills

Self-starter, organized, versatile, capable of performing work independently with minimal direction

Ability to think independently, solve complex problems, and develop integrated solutions

Ability to translate business objectives to comprehensive test requirements

Demonstrated ability to interface effectively with Senior management

Strong team player

Responsible for scheduling meetings, adhering to Development SLAs, developing technical Population queries, and technical business writing via Test Script development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.