Job Information
Grundfos Product Engineer in Chennai, India
Product Engineer
Application deadline:
Workplace: Hybrid Position
Job Location (Short): Chennai, Tamil Nādu, India
Contract Type: Full-Time
Employment Type: Regular
Are you experienced in industrial pump manufacturing? Would you like to be part of an agile team, working on unique industrial applications and pump solutions? Join our new team, the Customer Service Unit (CSU), where you can support Grundfos sales both regionally and globally
What is the job about?
This role belongs to IND CSU Team at the factory in Chennai where CR/MTR pumps are produced/assembled. CSU is an Grundfos internal support function that offers a range of technical services to Sales Companies, OEM’s, and other CSU’s/Operation Companies. Our goal is to contribute to continue growth the business in Grundfos by supporting sales of customized solutions as well as business development within customized solution. This role work closely with other colleagues in CSUs in locally, regional, and globally.
Your main responsibilities:
Act as the liaison between the market, sales, development, manufacturing, and suppliers.
Handling Inquiries
Handle and coordinate mailbox inquiries
Configuration and documentation of product to customers.
Configuration support to sales companies.
Create and verify complex variants to customer.
Daily support to sales companies on products, tools, and systems.
Technical clarification for customer complex inquiries
Cooperation with Eng. and PCS department on configuration extension and maintenance.
Technical support to Grundfos companies, sales organization, and customers.
Technical clarification and communication with suppliers (e.g., Motors)
Knowledge within Approvals and Legislation for CR CSU products
Initiate and implement improvement/tools in relation to suppliers.
Initiate improvements for CR CSU technical solution and customer support
Data and documentation
Maintain product and production documentation on CSU products in SAP.
Data support in assembly lines.
Support AE and PE on documentation in systems.
Relationship management with motor suppliers
CAD documentation.
Product Data Management
Customized documentation
Reporting
CSU Reporting and data analysis
Updated information on CSU Insite.
Your Background:
Bachelor’s degree in mechanical or electrical Engineering or similar
Knowledge about pumps, motors, hydraulic and mechanical design may be advantageous
Do you want to learn more?
This position is based in Chennai . If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people
We look forward to hearing from you.
About Grundfos
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.
An inclusive team
We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.
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