This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12559512 BGIS is currently seeking an Assistant Facilities Manager to join the team in, Chicago, IL.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

RESPONSIBILITIES

Portfolio Management

• Oversee the operations and maintenance of a portfolio of facilities, ensuring uptime objectives are consistently met.
• Contribute to the development and execution of comprehensive annual facility management plans in collaboration with stakeholders.
• Collaborates with relevant stakeholders to implement facility-related programs and optimize operations in the assigned region.
• Maintain accurate records of all relevant documentation within required deadlines, including annual inspections and equipment data, ensuring they are up-to-date and accessible in relevant databases.
• Ensure the safe and reliable functioning of all facilities, implementing and adhering to best practices in facility management.
• Supervise maintenance and repair tasks performed by internal technicians and service providers, ensuring timely completion and adherence to quality and safety standards.
• Collaborate with stakeholders to assess capital assets, making informed recommendations for maintenance, repair, and replacement within the capital budget.
• Continuously seek opportunities to enhance operational efficiency through best practices, sustainable initiatives, and effective use of internal resources.
• Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client and all stakeholders.

Service Delivery Management

• Responsible for meeting client obligations and expectations.
• Proactively address and resolve issues or conflicts, maintaining open lines of communication with both clients and internal leadership.
• Provide regular written and verbal updates to clients and internal stakeholders to ensure satisfaction and adherence to contractual obligations.
• Recommend and implement effective solutions for identified issues, ensuring swift resolution and continuous improvement.
• Assist internal leadership in tracking service delivery performance against key metrics and performance indicators, identifying gaps, and executing corrective action plans as needed.
• Monitors regional service requests to ensure within agreed upon scope and escalates to internal leadership as necessary.
• Ensure adherence to all relevant legislative, corporate, and industry standards, including environmental, health and safety, and building regulations.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

• Assist in the development and execution of emergency preparedness, risk management, disaster recovery, and business continuity plans to ensure organizational resilience.
• Collaborates with relevant internal and external stakeholders on incident management-related requirements
• Provide support in incident management processes, ensuring that all relevant protocols are followed and that stakeholders are informed and engaged.

Health, Safety, Environment & Security

• Serve as the point of contact for internal and external stakeholders, ensurin effective communication and collaboration with Environmental, Health, Safety, and Security teams.
• In collaboration with Environmental, Health, Safety and Security Team, administer vendor safety-related accreditation, training and qualification, where required.
• Aid in ensuring vendors meet all safety requirements prior to performing scope of work.

Client Relationship Management

• Actively cultivate and maintain strong relationships with clients as well as internal and external stakeholders to ensure high levels of client satisfaction and trust.
• Act as the primary liaison for all facility-related issues within your region, facilitating effective communication with clients and escalating concerns to internal leadership as needed.

Budget Development & Management

• Assist in the development and management of the budget for assigned region, collaborating with internal leadership to ensure affordability and ongoing profitability.
• Aids in controlling budget obligations for assigned portfolio
• Aid in the review and approval of expenditures up to \$2,500, ensuring compliance with budgetary constraints.

Project Management

Assist in developing and executing projec