Job Title: Operations Analyst for DoorDash

Job Description

As an Operations Analyst, you will be the face of the company, working with our Strategy & Operations team to improve Customer and Merchant experiences on-ground.

You will:

• Spend two weeks at one of our partner restaurants observing restaurant operations and studying the on-site utilization (and associated challenges) of our new Smart Scale product

• Share insights from your work to improve restaurant operations and reduce the incidence of packing/bagging errors

• Record restaurant stakeholders’ feedback to help improve our merchant experience

• Have an opportunity to work closely with our S&O and Product teams as we solve some of our biggest merchant pain-points!

Responsibilities

• Implement programs and best practices to provide an outstanding operation

• Use data to run tests on the Scale

• Train and audit our merchants to ensure we are delivering a quality product

• Embrace the challenge of having multiple paths forward and no right answer

• Explore growth opportunities alongside our partners in the Operations teams

• Support strategic projects and harness opportunities crucial to the growth of our licensing initiative

Qualifications

• You have 1+ years of experience in restaurant, receptionist, customer service or related roles (New graduates encouraged to apply!)

• You are a “people person” and have worked in retail sales, hospitality, or food services industries

• You excel in externally facing roles. You are outgoing, diplomatic, self-motivated and won’t take no for an answer

• You have a knack for building excitement and generating awareness

• You have excellent written and verbal communication skills

Work Environment

Hours:

Monday - Friday 2pm – 10:00pm CST

Location:

Hiring for 2 locations

● Cicero, IL

● Chicago, IL

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.