Position: Ecommerce Site Manager Location: Columbus, OH Job Id: 4059

of Openings:

1 Ecommerce Site Manager Columbus, OH Status: Full Time Job Category: Operations: Marketing Relevant Work Experience: BS/BA Degree with 1-3-year experience in marketing related role. JOB SUMMARY OTC Industrial Technologies corporate marketing team is searching for an experienced and dynamic Ecommerce Site Manager to oversee and manage the daily operations of our Ecommerce Platform. This individual will play a critical role in maintaining and enhancing our online presence, ensuring a seamless user experience and driving the development and implementation of the ecommerce road map. As an Ecommerce Site Manager at OTC, you will play a pivotal role driving the success of the ecommerce sales channel. You will collaborate closely with the Air marketing team and other departments to ensure the seamless implementation of features, digital marketing, and website updates. The ideal candidate is a strategic thinker with a hands-on approach, capable of balancing technical management with creative problem-solving. PRINCIPAL ACCOUNTABILITIES Oversee day-to-day operations of ecommerce website to ensure optimal performance, speed and security Monitor website functionality and provide trouble shooting support to address technical issues Partner with digital agency and internal stakeholders to implement new features, update security requirements and manage the overall performance of the website Manage product listings, updates and overall site content to align with Air marketing strategy Collaborate with cross-functional teams (IT, marketing, design, customer service, and sales) Prioritize and manage development projects, ensuring they align with business objectives and are completed on time and within budget. Work with external developers and agencies when necessary to execute complex projects. Develop and maintain an e-commerce roadmap, outlining short-term and long-term development goals. Continuously analyze user behavior and feedback to identify opportunities for improvement. Implement changes to enhance the overall user experience, including navigation, design, and checkout process. Track and report on key performance indicators (KPIs) such as traffic, conversion rates, average order value, and customer retention. Prepare regular performance reports for senior management. Collaborate with the marketing team to implement SEO strategies and online marketing campaigns. EDUCATION & EXPERIENCE Bachelor's degree in marketing, IT or business-related field. 3+ years of experience managing e-commerce websites or digital projects. Strong understanding of e-commerce platforms (e.g., Roc Commerce, Magento, SFCC) and web development technologies. Experience with SEO, Google Analytics, and other web analytics tools. Excellent project management skills with the ability to multitask and prioritize. Attention to detail is a must for this position. Strong problem-solving skills and attention to detail. Can manage multiple tasks with clear prioritization on order of completion. Excellent Interpersonal skills, with ability to collaborate and be a team player across multiple channels within the organization. Has a strong work ethic with a proven track record of executing tasks on time. About OTC Industrial Technologies: OTC is one of the largest industrial distributors and service providers in the United States. Our award-winning team is the market leader offering engineered solutions, technical solutions, and aftermarket field support across a variety of industries including: Automotive Aerospace Power Generation Mining & Aggregate, Medical Food & Beverage Che