Job Description Summary:

In this role, you will provide vital operational support and coordination to ensure the smooth functioning of the assigned area(s) within our Critical Access Hospital. As a key contributor, you’ll work closely with the Director of Nursing, helping to drive excellence in patient care and operational efficiency at Logan Health Conrad. Your efforts will play an essential role in maintaining the high standards and quality care that our community relies on.

Qualifications:

• Minimum of one (1) of the following required as applicable to assigned area(s):

• Two (2) years’ experience in administrative role.

• Two (2) years’ experience in a medical setting.

• Two (2) years’ experience in a similar role.

• Two (2) years’ experience in customer service, reception or retail.

• Possess and maintain computer skills to include working knowledge of Microsoft Office

• Possess an understanding of the confidentiality laws that govern the provider-patient relationship, including but not limited to HIPAA guidelines.

• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.

• Commitment to working in a team environment and maintaining confidentiality as needed.

• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

Job Specific Duties:

• Acts as the main point of contact and resource for staff per department protocol and as applicable to assigned area(s).

• Provides senior level administrative and technical support for assigned area(s) in an organized and accurate manner according to policies and procedures.

• Assists leadership in maintaining effective and efficient departmental operations.

• Coordinates and communicates the flow of activity, information, timelines, and daily operations for the assigned area(s).

• Accurately and timely compiles and presents reports per department protocol and as applicable to assigned area(s).

• Develops, maintains, and oversees a record-keeping system per department protocol and as applicable to assigned area(s).

• Provides oversight in documenting and documentation collection as applicable to assigned area(s).

• Proactively anticipates and prepares multi-faceted priorities, agendas and schedules as applicable to assigned area(s).

• Consistently sets priorities resulting in the assigned area(s) functioning in an efficient and orderly manner.

• Assists assigned leadership in the coordination of staffing, daily schedules, low census, and/or communication as applicable to the assigned area(s) .

• Provides training and orientation of new employees per department protocol and as applicable to assigned area(s).

• Performs data entry and tracking of information as applicable to assigned area(s).

• Coordinates appointments/meetings to include meeting agendas, and transcription of minutes as applicable to assigned area(s).

• Exhibits a commitment to professionalism while undertaking all tasks and in all interactions.

• Performs quality control on finished jobs to ensure delivered product meets standards and customer expectations as applicable to assigned area(s).

• Assists with various department activities as requested and provides backup coverage for other support staff as applicable to assigned area(s).

• Responsible for ordering office supplies and maintains a consistent inventory as applicable to assigned area(s).

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Day Shift - 8 Hours (United States of America)

Schedule Details:

Please know schedules and shifts are subject to change based on patient care and department/organizational needs.

Schedule:

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.