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Hilton Director of Team Member Relations at Hotel Del Coronado in Coronado, California

The Director of Labor & Team Member Relations oversees the property’s labor & employee relations programs, policies, and procedures. Establishes and maintains solid labor & employee management relations, interprets the collective bargaining agreements, administers grievance procedures including arbitrations, assists all levels of managements on labor matters, oversees and directs all non-Union discipline, investigations and issues. Additionally, this position responds to all legal requests, EEOC and other governmental agency inquiries.

Position Summary:

  • Defends employment/disciplinary practices with regard to collective bargaining agreements.
  • Assists with defense preparation of legally challenged employment/disciplinary practices.
  • Assists with and sometimes facilitates Collective Bargaining/Negotiations.
  • Maintains a thorough understanding of collective bargaining agreements.
  • Determines validity of team member claims and discipline issued.
  • Provides assistance to the Human Resources in providing management and support to the Human Resources staff.
  • Ensures consistent application of personnel policies and procedures throughout the hotel.
  • Represents the hotel at team member grievances (or related types of hearings).
  • Instruct supervisors on team member relations procedures to be used in accordance with company policies and collective bargaining agreements (when applicable).
  • Meet with team member making any claims of including, but not limited to harassment, unwarranted discipline, violation of collective bargaining agreement, etc.
  • Complete investigations of any claims made by team members.
  • Lead organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
  • Identify compliance risks and take actions necessary to eliminate or minimize risks.
  • Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
  • Leads and assists the property’s recruitment and employment team.

Qualifications

  • At least 4 years general human resources experience and at least 4 years labor relations experience involving collective bargaining agreements.
  • Strong interpersonal and communication skills.
  • Fluent in use of Microsoft Office Products (Excel, Word, Powerpoint).
  • Strong organizational and time management skills required.
  • Excellent interpersonal, customer service, communication, team building, and problem solving skills are required.

The salary range for this position is between $90,000 to $110,000 depending on experience.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Human Resources

Title: Director of Team Member Relations at Hotel Del Coronado

Location: null

Requisition ID: HOT0AR6S

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