Program Manager I

Job Description

The Program Manager I is the focal point for the company for communications with the customer (internal / external) and is responsible to ensure customer requirements are flowed down to all functional departments.

Focal point for customer communication and interface:

• Manages communications and relationships between Ducommun and its customers.

• Communication and tracking of customer scorecards and surveys.

• Focal / Leader for the Integrated Product Team (IPT).

• Represents the company in contacts with the customer and outside parties for all issues concerning the program.

• Provide timely notification to management and customer of program cost, quality, or schedule impact.

• Execution of New Product Introduction – Phase Gate Process.

• Provide a coordinated company response to customer requirements (commercial – technical) and inquiries

• Presentation of program reviews to Customer.

Contract Management:

• Analyze and review all contracts to verify Terms and Conditions, Work Statements, Funding, Performance Periods.

• Prepare negotiation plan and lead the negotiation team for all customer negotiations.

• Manage and track program compliance to purchase order requirements.

• Prepare assertions and claims to customer in accordance to contract parameters.

Required Skills & Qualifications:

• Excellent verbal and written communication skills are required; must be able to communicate effectively.

• Experience in production control, contracts management, project management or contracts management, are key talents.

• Detail oriented, positive friendly customer service are key attributes.

• Computer knowledge and skills, i.e., MS Office Suite – Word, Power Point and Excel is required.

• Basic understanding of lean and six sigma principles and methodologies.

• Experience with MRP systems is beneficial.

• Team oriented with a continuous improvement outlook.

Required Experience/Education/Training/Certifications:

• BA/BS degree; equivalent years of experience may be accepted.

• MBA preferred.

• Certification in PMP and or CAPM, Contracts Administration, Project Management a plus.

• 1-3 plus years in an aerospace or manufacturing environment.

• Program(s) oversight of 10 million a plus.

• Supervisory experience a plus.

Work Environment:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel, occasionally lift one to ten pounds. Specific vision abilities required by this job include ability to adjust focus to review contract documents, identify parts and clearly see operations and identify hazards in the production area. Working Conditions are: 80% office environment, 15% manufacturing environment; 5% outdoors. Noise level is moderate in office environment.

Skills & Qualifications

· Minimum BA/BS degree preferred but not required and/or equivalent years of industry experience. Advanced degree such as MBA preferred.

· Minimum 1-5 years customer service and contract administration background, in a manufacturing environment preferred.

• Computer knowledge and skills, i.e. MS Word, MS Excel, MS PowerPoint required and ERP/MRP Systems preferred.

171 Stacey Road

Coxsackie, New York, 12051

United States