Posting Number: S05745P

Department: University Library Dept

Salary Range: 60,000

Pay Basis: Monthly

Position Status: Regular full-time

Location: Richardson

Job Description:

Key Responsibilities:

• Operational Management: Direct and optimize all ILL services, ensuring staff adherence to quality and productivity benchmarks to fulfill consortia obligations. Guarantee timely delivery and receipt of materials, maintain staff focus, and provide prompt and accurate responses to faculty and student inquiries.

• Service Analysis and Reporting: Perform both quantitative and qualitative evaluations of the ILL Department to drive service enhancements at McDermott Library. Compile and distribute regular reports on service usage to aid subject selectors and Library Administration in discerning collection development priorities for the UT Dallas community.

• Community Engagement: Serve as the primary contact for UT Dallas within the resource-sharing community, representing the institution as OCLC SHARES liaison, Rapid ILL , OCLC , and Amigos Library Services delegate at various gatherings, conferences, and seminars.

• Process Supervision: Oversee the processing of ILL lending, borrowing, and document delivery transactions. Manage the logistics of material shipment and receipt, including the administration of eShipGlobal and TransAmigos Express Courier services. Maintain up-to-date records for custom holdings, billing, addresses, and consortia library policies.

• Consortia Relations and Reference Services: Administer monthly ILL statistics reporting, handle IFM , IFLA , and eProcurement payments, and sustain consortia contracts with Rapid ILL , SHARES , and Trans Amigos Express. Engage in both face-to-face and virtual reference assistance.

Minimum Qualifications:

Master’s degree in Library and Information Science from an ALA -accredited institution; experience in working with an integrated library system, preferably ExLibris’ Alma; excellent interpersonal skills with the ability to communicate effectively both verbally and in writing.

Preferred Education and Experience:

Preferred Education and Qualifications:

• At least 2 years of academic or public library experience; working knowledge of an integrated library system such as ALMA ; working knowledge of OCLC , Tipasa, WorldShare ILL , and RapidILL; proficiency in library database searching including bibliographic citation verification; proficiency in Microsoft Office and Adobe; experience trouble shooting software and hardware issues; and a history of providing excellent customer service.

Minimum Qualifications:

• Master’s degree in Library and Information Science from an ALA -accredited institution.

Important Message:

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE , including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator (ADACoordinator@utdallas.edu) . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator (TitleIXCoordinator@utdallas.edu) .