Posting Number: S05759P

Department: University Police

Salary Range: $44,000 - $50,000, depending on qualifications

Pay Basis: Monthly

Position Status: Regular full-time

Location: Richardson

Job Description:

Function: The primary function of a Police Telecommunicator is to receive and prioritize Emergency 9-1-1 and non-emergency telephone calls from the public. Enters information into a Computer Aided Dispatch ( CAD ) system, and processes non-emergency and routine requests for police and security services. Dispatch appropriate emergency services such as police, fire, and emergency medical services. Monitors public safety units in the field. Retrieves computer data for emergency response personnel within the service area. The Police Telecommunicator may provide alarm and closed-circuit television monitoring services while performing multiple tasks concurrently in a fast-paced environment maintaining a professional and positive demeanor. Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).

Scope: Impacts law enforcement and security efforts of UTPD .

Minimum Qualifications:

High school diploma or equivalent.

One year experience in customer service or related field.

Basic Texas Commission on Law Enforcement ( TCOLE ) Telecommunications Operator license or is qualified to acquire a basic license.

Preferred Education and Experience:

Associate’s degree or thirty credit hours in Criminal Justice or related field.

One year experience in a public safety or emergency communications field.

Important Message:

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE , including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator (ADACoordinator@utdallas.edu) . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator (TitleIXCoordinator@utdallas.edu) .