Job Description

The Denali Park Village Front Desk Worker is a seasonal position starting as soon as possible through mid September. The role is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.

About Denali National Park: ?

Summer days are nearly endless in Alaska! Denali Park Village is a highly rated resort located just outside Denali National Park & Preserve nestled on the banks of the Nenana River, just minutes from the park entrance. Open May to September, our guests enjoy comfortable rooms, excellent dining, and live entertainment.?

6.2 million acres of Denali National Park & Preserve is home to Mount Denali, the highest point in North America. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks. Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp.

Job Responsibilities

? Greet and provide customer service to guests while anticipating their needs

? Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.

? Book reservations, rentals, and coordinate registration

? Operate a register and/or software system to complete cash and credit card transactions and reservations.

? Answers phone calls and emails and delivers messages as needed.

? Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.

? Coordinate resolution of guest concerns.

? Communicates closely with all departments to ensure a seamless guest experience.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

? Previous guest services experience required

? Previous Hotel and Springer Miller System (SMS) experience preferred

? Previous cash handling experience preferred

? Demonstrates excellent customer service skills

? Demonstrates interpersonal and communication skills, both verbal and written

? Demonstrate organizational skills, accuracy, and attention to detail

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .