Job Description

The TOS (Technical Operations and Support) Observability organization has been focused on developing metrics that work towards the goal of stabilizing services in OCI, therefore improving customer experience when using OCI. This group owns the charter to build services, tools, systems, and processes that enhance OCI Operability through improved observability, metrics, and data. Our organization is working on exciting techniques to detect Large Scale Events (outages) in an automated and predictive fashion before they cause serious customer impact. The team will have diverse expertise in systems, networking, and software development to provide the stability, performance and reliability our customers come to expect. We work with multiple service development teams, identify cross-team issues with associated operational risk, and work with many teams across the organization to resolve underlying problems. With a mix of engineering solutions, troubleshooting expertise, and general operational guidance this role also requires communication and organizational skills. You are the interface between Engineering Operations and Service Teams. The work delivered is mission critical and directly contributes to our customer’s success.

Career Level – IC4 or IC5 (Staff/Principal/Tech Lead or Senior Staff/Senior Principal)

We are looking for a SDE engineers with infra expertise and real-world experience in developing and architecting applications that are used at scale. You should be comfortable with API Development as well as automated infrastructure development. These are exciting times in our space, we are growing fast, we are still at an early stage and we are working on ambitious new initiatives.

About You :

• You are an experienced cloud engineer with a proven track record of delivering high-scale, high-impact solutions

• You are extremely interested in having a front row seat when it comes to learning about cloud services and working with Cloud service teams.

• You have a strong opinion on metrics and observability when it comes to understanding customer pain

• You have excellent communication skills. You can easily work with teams that are struggling to setup their metrics correctly and convince them of ways to setup their metrics that will serve them and the TOS organization

• You are a disciplined engineer who understands the importance of high standards, never satisfied with mediocrity and constantly striving for excellence

• You are comfortable with ambiguity in a chaotic and fluid environment

• You are passionate about technology and are not afraid to defend your opinions or position with peers/superiors

Minimum Qualifications

• 5+ years of experience shipping scalable, cloud native distributed systems

• Ability to work in a collaborative, cross-functional team environment.

• Strong grasp of Computer Science concepts (data structures, algorithms, and programming paradigms)

• Proficient in at Java, Python and GO.

• Use technologies like Kubernetes to operate highly available, high-performance distributed systems

• Writes correct, secure, maintainable, robust code and appropriate tests.

• Collaborates on planning and identifying and mitigating risks in their project.

• You are experienced at building highly available services, possessing knowledge of common service-oriented design patterns and service-to-service communication protocols.

• Automate common tasks to enable continuous delivery and ensure continuous availability with minimum human overhead

• Able to effectively communicate technical ideas verbally and in writing (technical proposals, design specs, architecture diagrams and presentations)

• Has experience with mentoring and knows how to appropriately delegate tasks and teach concepts, so that the rest of the team can grow and become more effective.

• Provide technical guidance and constructive feedback to leadership, team members, and other stakeholders

• Contribute to product roadmaps by identifying areas of need and engaging with stakeholders to scope work.

Preferred Qualifications

• Familiarity with several of the following technologies: Infrastructure-as-a-Service (AWS/Azure/Google Cloud), CI/CD systems (TeamCity/Jenkins), Docker, Linux (Oracle Linux/RedHat), RESTful APIs, log analysis tools, debugging tools.

• Drives operational readiness & excellence of their features & subsystems

• Hands on experience building large scale services through entire software development lifecycle.

• Excellent written and verbal communication skills with the ability to present complex information in a clear, concise manner to all audiences.

• Results driven; thrives in a development environment that is agile, collaborative and in start-up mode, even when faced with ambiguity.

• Has experience with on-call and handled operations on previous teams

• Develops new metrics and dashboards to improve situational awareness, has opinions on what good metrics and dashboards are.

• Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.

• Commitment to capturing and maintaining institutional knowledge

Career Level - IC4

Responsibilities

As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $96,800 to $223,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer