Description We are offering a long-term contract employment opportunity for an Associate Operations Coordinator in Eden Prairie, Minnesota. In this role, you will be working in a fast-paced environment, ensuring efficient and quality execution of operations tasks in line with office and company policies.

Responsibilities:

• Ensuring efficient and accurate processing of customer orders and shipments

• Keeping a keen eye on task boards and assigned email accounts to promptly respond to customer and carrier requests

• Validating and ensuring the accuracy of load data in our systems in accordance with company and customer standards

• Utilizing your skills in Microsoft Office Suite to maintain accurate records and perform various office functions

• Assigning loads, scheduling appointments, and tracking shipments to ensure seamless operations

• Using your excellent communication skills to document events and escalate questions or requests when necessary

• Providing shipment information to customers and addressing their inquiries with a focus on customer service

• Monitoring and tracing shipments, entering events, and invoicing in a timely manner

• Following standard operating procedures and using your experience to ensure customer satisfaction

• Demonstrating your prioritization and time management skills to execute tasks efficiently Requirements • Proficiency in Microsoft Office Suites, particularly Microsoft Excel and Microsoft Outlook

• Demonstrated customer service skills, preferably in a call center environment

• Excellent communication and interpersonal skills

• Familiarity with office functions and operations

• Proven ability to train employees in company policy and standard operation procedures

• Experience in scheduling appointments and managing calendars

• Capable of handling invoice-related tasks

• Commitment to maintaining high quality standards

• Knowledge of shipping functions and related operations

• Strong time management and prioritization skills

• Ability to execute tasks as per set guidelines and procedures

• Experience with 'About Time' software would be a plus

• Familiarity with Microsoft Teams for team collaboration

• Display of creativity and innovation in problem-solving scenarios TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .