Head of UK Analytical Ed Ops

Would you like to take ownership of implementing improvements to our processes?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (https://www.relx.com/) , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

You will lead a team responsible for creating, maintaining, and delivering exceptional content for the UK business. Leading the UK Analytical Ed Ops team to drive improvements in operational efficiency, revenue, margin, and customer satisfaction. You will also play an integral role in driving employee engagement and enabling a high team performance. Leading the team to execute on core deliverables and go-to-market initiatives while continually optimizing our processes and prioritizing our people.

Responsibilities

• Overseeing digital and print analytical content delivery; editorial product quality, accuracy, timeliness, and cost management across UK portfolio

• Collaborating with commercial stakeholders to create new analytical content opportunities to drive the customer experience and engage with executive leaders to ensure they are well-informed about progress and performance, and strategic alignment

• Developing meaningful metrics and analytics

• Executing automation and driving adoption of global tools and systems delivery

• Actively managing the budget to ensure meeting of financial targets

• Driving a culture that encourages learning, AI-first thinking, and thoughtful and timely decision-making

The incumbent is expected to travel occasionally as needed.

Requirements

• Experience leading and managing an Operations function, preferably in editorial/publishing/content management

• Strong process-orientation

• Business/commercial acumen; quantitative and analytical skills

• Strong communication skills

• Experience supporting a team through organizational transformation/change

• Experience cross-collaborating across global regions and functions

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

● Generous holiday allowance with the option to buy additional days

● Health screening, eye care vouchers and private medical benefits

● Wellbeing programs

● Life assurance

● Access to a competitive contributory pension scheme

● Save As You Earn share option scheme

● Travel Season ticket loan

● Electric Vehicle Scheme

● Optional Dental Insurance

● Maternity, paternity and shared parental leave

● Employee Assistance Programme

● Access to emergency care for both the elderly and children

● RECARES days, giving you time to support the charities and causes that matter to you

● Access to employee resource groups with dedicated time to volunteer

● Access to extensive learning and development resources

● Access to employee discounts scheme via Perks at Work

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.  

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.