Applications for this posting will be accepted until 2/18/2025

In this role, you will serve as ADP SASS’s front-line for solving clients' challenges regarding global background screening. You will work closely with our vendors and our clients to ensure international background checks are completed with the variety of specialized requirements. Including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP’s service reputation and client satisfaction in your hands.

The day to day on this team can vary significantly depending upon the daily tasks you are working. You could receive between 1 and 10 service calls per day, answer between 5-40 client or vendor emails, conduct delay research, handle behind the scenes daily tasks for global and domestic background screening, etc.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

:

• Ability to multitask

• High attention to detail

• Analyze and evaluate collected data used for background check reporting

• Leverage strong interpersonal skills

• Independently manage time and resources to perform job duties and make sound decisions

• Follow/develop policies, procedures and consistent detailed monitoring of procedures

• Provide support to other members of team and management within the department as requested

• Ability to collaborate and work in a team environment as well as independently, must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards

Required Qualifications

• High School diploma

• No previous experience required

• Computer skills are a necessity with knowledge of software such as the Microsoft suite of products

PREFERENCE WILL BE GIVEN TO CANDIDATES WHO HAVE THE FOLLOWING:

• Previous experience with ADP Staff

• Bachelor's degree Preferred

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $15.82 - $32.07 / Hour

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.