JOB REQUIREMENTS: SUMMARY Under the general direction of the Quality and Compliance Manager, the Return Material Authorization (RMA) Technician is responsible for monitoring, coordinating, and sustaining systemic parameters to streamline and maximize the overall quality and efficiency of product returns. ESSENTIAL JOB FUNCTIONS * Lead the identification, development, and application of elements of the RMA process, including record control, timely and accurate assessments, material processing and handling, and overall material flow. * Generate Quality Notifications outlining the reason(s) for the return. * Write and issue FAA Form 8130-3, Return to Service Tags * Assist in the monitoring and execution of data collection plans. * Monitor and track information within spreadsheets and databases, as well as action item commitments and due dates, and work with cross-functional teams to ensure the timely completion of commitments and activities while achieving high levels of quality performance. * Support data flow and identification on area continuous improvement boards. * Support kaizen activity and related activities. * Conduct internal audits of RMA systems. * Support manufacturing operations, including quality trending and data analysis, and assist with containment initiatives. * Contributes to team effort in a collaborative and supportive manner. * Maintains clean, organized work environment and adheres to all safety standards, procedures, and regulations. * Adheres to all factory safety procedures and guidelines. *Other duties as required in support of the department and the company* SUPERVISOR RESPONSIBILITIES The responsibilities of this role do not include supervising other employees. QUALIFICATIONS To succeed in this job, an individual must satisfactorily perform each essential job function. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions. EDUCATION and EXPERIENCE * High school diploma or equivalent. * One (1) year of relevant quality or manufacturing experience. CERTIFICATES, LICENSES, REGISTRATIONS * None LANGUAGE REQUIREMENTS * Excellent verbal and written communication skills in English. * Conversational in any other language is a plus. MATHEMATICAL SKILLS * Basic arithmetic: add, subtract, multiply, and divide whole numbers, fractions, decimals, and percentages. * Basic algebra: The ability to manipulate symbols and equations to find unknown values, express relationships, and model situations. * Basic Geometry: The ability to understand and work with shapes, angles, lines, and planes. JOB SKILLS * Knowledge of ERP systems, SAP preferred. * Demonstrates good judgment and decision-making skills. * Proficient in MS Office * Experience within the Aerospace Industry with exposure to AS9100 and FAA regulations preferred. * Outstanding organizational skills and experience with managing multiple deadlines at once. * Strong technical skills including the ability to read and understand technical drawings. * Proficient in communicating information to individuals and groups in both written and presentation form. * Ability to be flexible and able to function comfortably in a fast paced, constantly changing, and ambiguous environment while maintaining a positive team environment. * Reliable and flexible to work additional hours on short notice to complete orders and/or special projects to meet customer demands. * A team player that can relate to people at all levels of the organization and possesses excellent communication skills with high ethical standards and a positive professional image. As part of their job duties, the employee must be able to sit, stand, and walk throughout the day while frequ To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjY1Njc3Ljg3 zBAY2FybGlzbGVjaXRjb21wLmFwbGl0cmFrLmNvbQ -- 3 Requirements -- ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjY1Njc3Ljg3NzBAY2FybGlzbGVjaXRjb21wLmFwbGl0cmFrLmNvbQ