Description

About Oswego County Opportunities

Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year.

OCO's Employee benefits include:

• Health, Dental, and Vision Insurance (available to Full-Time staff)

• Paid leave (sick leave, PTO, holidays, etc.)

• 403B Deferred Annuity Retirement Plan

• Term Life Insurance

• Employee Assistance Program

Full-time - 37.5 Hours Per Week

Grade 13

Monday - 8:00 am to 4:00 pm

Tuesday - 8:00 am to 4:00 pm

Wednesday - 8:00 am to 4:00 pm

Thursday - 8:00 am to 4:00 pm

Friday - 8:00 am to 4:00 pm

JOB DUTIES & RESPONSIBILITIES:

• Provides full, direct supervision to all staff in the Centers for Reproductive Health including business staff and administrative supervision of clinical staff.

• Ensures proper program/site specific orientation and training and agency required orientation is completed for new hires; ensures required training is completed timely and documented on an ongoing basis.

• Oversees services provided by staff in a grant-funded environment are performed within contract requirements and regulations.

• Collaborates with Practice Director to design and implement growth plans to ensure maximum reimbursement and profitability.

• Assists with budget development across multiple funding sources and fee for service lines. Monitors financial status of the Centers and makes recommendations to meet fiscal objectives.

• Acts as a primary point of contact for regulatory and oversight agencies. Ensures completion and submission of all grants(s) related documentation.

• Schedules coding audits and additional professional services as needed with guidance from the Practice Director.

• Develops workflows to streamline service delivery and assure centers are running successfully and efficiently.

• Actively engages in the planning and implementation of outreach efforts to gain community awareness of program services.

• Assists Practice Administrator with ensuring clinical protocols are up to date and followed thoroughly and accurately by staff.

• Oversees the daily management of patient records, acts as medical records custodian and ensures records are complete, accurate, and safeguarded.

• Ensures completion of all agency data collection methods, satisfaction surveys, and logic models.

• Acts as agency point person for HealtheConnections RHIO user authorization requests and completes annual audit.

• Assists in the management of medical emergencies as directed by Provider staff.

• Maintains effective professional relationships with other service providers and community organizations.

• Ensure staff meetings are held routinely, develops agenda and ensures follow up from each meeting is addressed, ensures meeting outcomes are communicated to all staff.

• Coordinates staff scheduling to always ensure quality services and staff coverage.

• Ensures the appropriate level of Personal Protective Equipment is always available.

• Oversees and monitors clinical and business supply ordering and inventory; ensures internal inventory controls are followed for use and storage of pharmaceuticals and other medical supplies.

• Oversees performance management; completes performance appraisals for staff and is the primary point person for agency progressive discipline processes.

• Responsible for general oversight of the facility; monitors maintenance and cleaning.

• Carries out administrative duties; attends professional conferences and seminars for skill maintenance and enhancement.

• Oversees billing and coding procedures for insurance claims and patient accounts; works with 3rd party billing organizations and additional vendors to ensure billing completion and compliance.

• Maintains and updates medical records and patient confidentiality practices.

• Oversees the ordering and purchasing of new IT equipment for all sites.

• Assists Practice Administrator with various levels of licensure obtainment, renewal, and/or termination.

JOB REQUIREMENTS:

• Must be experienced in the operation of a health care facility and Title X regulations; must follow State and Federal Regulations.

• Must stay current on all Program/Agency policy and Procedures and ensure that Program related Policies and Procedures and followed-up on regularly.

• Must have the ability to work with a large cross-section of patients in a confidential, warm, non-judgmental, objective manner.

• Must be able to show positive leadership and stability in the rapidly changing health care environment. Must stay current on changes within the health care system by attending regular training.

• Maintain a high degree of confidentiality and exhibit professionalism, good management skills, and good judgement.

• Must have a commitment to quality patient care for all patients served; ensure all staff act in accordance with the program mission.

• Must have the ability to review and analyze data for practice growth and stability.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Healthcare Management, Business Administration, or related field (preferred); and

• 3-5 years health care management and supervisory experience in ambulatory healthcare and extensive experience utilizing Electronic Medical Record Systems.

• Excellent communication (both oral and written), interpersonal, organization, and leadership skills required.

• Any equivalent combination of education, licensure, health care experience, and training may be considered.

  Click here for more info about OCO's Services! (https://www.oco.org/home-for-dd-adults)

Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.