POSITION SUMMARY

C.H. Robinson is seeking a skilled Gateway Agent to join our Air Gateway team. In this pivotal role, you will manage international shipments, from initial documentation preparation through to final delivery. You'll collaborate closely with internal offices, airlines, and terminal warehouses daily, ensuring operational excellence and compliance with shipment documentation. Your expertise in navigating global logistics processes and fostering positive relationships with stakeholders will be crucial in maintaining smooth shipment flows. If you're ready to contribute your knowledge and drive within a collaborative environment, apply now to join a global logistics leader.

Please note: The schedule for this position is Tuesday to Saturday from 8:30am – 5pm.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site at our terminal warehouse 3-4 days a week, igniting creativity and driving impactful results. With the flexibility for remote work 1-2 days a week, this role strikes the perfect balance between teamwork and autonomy.

Warehouse address:

500 Bayview Ave, Inwood, NY 11096

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo

• Initiate, prepare, process, and assemble all required documentation for air shipments

• Process and distribute documentation accurately and timely to carriers, customers, and agents

• Utilize industry knowledge and critical thinking to solve challenges internally and externally

• Coordinate shipment tasks, including Shipper’s Letter of Instruction (SLI) submission, bills of lading, updates, pre-alerts, tracking, invoicing, etc.

• Manage shipment data in Navisphere, maintaining data accuracy

• Consolidate master records to maintain high data integrity, ensuring accuracy in routing and adherence to INCOterms

• Communicate effectively with internal teams, overseas offices, agents, customers, and vendors

• Foster positive working relationships among team members

• Ensure compliance with C.H. Robinson, local, and global laws, regulations, and procedures

QUALIFICATIONS

Required:

• High school diploma or GED

• Minimum 1-3 years of Global Forwarding experience

• Proficient in Microsoft Office Suite of programs

Preferred:

• Associate or bachelor’s degree from an accredited college or university in a related field

• 2-4 years of airfreight, gateway or air shipment consolidations experience

• Excellent communication, prioritization, and multi-tasking skills

• Excellent customer service skills and follow up to be utilized with customers and the network

• Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

• High level of attention to detail

• Ability to work in a fast-paced and deadline-driven office environment

• Values a diverse and inclusive work environment

Compensation Range

$19.47 - $40.43

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .