Under the direct supervision of the Executive Director, the Lead Client Advocate is responsible for ensuring 24-hour coverage of River House Shelter and Crisis Line. This pivotal role involves:

Scheduling shelter coverage

Assisting residential and non-residential clients in meeting emotional and physical needs

Answering the crisis line, text line, and emails

Conducting intake interviews

Maintaining shelter safety

Overseeing housekeeping 

Scheduling and providing emergency on-call assistance and crisis intervention services.

The Lead Client Advocate also assists the Executive Director in supervising staff providing direct care, develops and monitors systems related to client services, and supports adult and child victims of domestic violence, sexual assault, and stalking by coordinating services and safety plans.

River House provides:

Flexible scheduling, 36-40 hours/week

Accrue Paid Time Off (PTO) to use after 90-day probationary period 

Medical, dental, and vision insurance. 

River House, Inc. is dedicated to supporting individuals and families affected by domestic violence, sexual assault, and stalking. We provide comprehensive shelter, advocacy, and educational services to empower survivors and promote community awareness.