Role is 100% On-Site in Green Bay, WI. Client is looking for a Sr. Desktop Support/Admin for a full-time / Direct Placement engagement. Role is going to include typical systems admin duties, but also will about 60% desktop work. Looking for someone that wants to bridge that gap and become a Systems Admin within 1-2 years.

Top Skills:

3+ years’ experience in workstation configuration management, administration and production support , Desktop support

Experience with Remote Desktop and Active Directory administration

Windows 10/11, Windows Server: 2016 – 2022

Microsoft System Center Configuration Manager and Intune

Job Description:

Desktop Support is going to be the primary function of this role and they do want a relatively SR resource.

Day to day will be 60-70% desktop, with server administration added

Tasks will range from managing the support que: RDS windows problems to Desktop Support. Some mentoring of interns. Calls for Infrastructure issues to escalate to the team

Troubleshoot and dig into what problems are and who to pass off

Open to server side - looking for someone who wants advancement in the future.

will help with on-call rotation

Responsibilities:

Support and basic administration of Remote Desktop Services

Support and administration of Active Directory/Azure User/Group Management

Support of O365 accounts and licenses 

Support DHCP, DNS, FTP and other network services

Respond to server resource monitoring alerts

Monitor and work customer support tickets and requests

Divisional support escalation 

Training and Documentation

Software inventories and documentation

Ability to participate in a rotational 24/7 on-call schedule

Setup of physical workspaces, PC’s, printers, monitors, and other peripherals

Desktop and deskside support as required

Large client that heavily invests into IT - we have placed many people here and have many on the team.

About TEKsystems:

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