Employment Type:

Full time

Shift:

Day Shift

Description:

Come join our Patient Access team at Saint Francis Hospital, a member of Trinity Health Of New England! We are part of the nationwide Trinity Health family bringing compassionate care to our communities.

Position Purpose

Primary responsibility to obtain all required authorizations for therapy evaluations and all authorizations for follow up treatment plan of care. Additional responsibilities may include scheduling and pre registration of outpatient therapy appointments. Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.

What you will do

• Responsible for collection of complete demographic, financial information and clinical orders (when applicable)

• Contact and register all patients who have scheduled procedures and visits within the center

• Update patient records, demographic and financial information

• Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process

• Collect, process and reconcile patient liabilities

Minimum Qualifications

• Minimum High School Diploma or equivalent required

• 2 years clerical experience in a medical field preferred

• Minimum of 6 months customer service experience required

• Knowledge of medical terminology preferred

Position Highlights and Benefits

• Full time 40 Hours per Week - 1st shift (Days)

• Great Benefits and Health Insurance Coverage - Starting Day 1

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Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran